The hotel is wonderfully situated, not far from the centre of town, with good parking facilities. The staff were professional and friendly.

Great hotel. Awesome staff, bar, pool, sauna and overall environment. Elevator seemed a bit shaky as we got stuck in it multiple times and had to press the floor button a couple of times to get it to let us out. The only real complaint was that the pillows were really too soft (I know right) but it was like there was nothing to support my head while sleeping so they were way to soft with no support. Woke up feeling like I had whiplash because of the lack of support. Minor complaint I suppose. Overall great stay and would recommend.

very relaxed atmosphere, beautiful interior. Great Italian restaurant directly next to the hotel.

Had the balcony door open all night and was exceptionally quiet.

Great hotel … cozy, comfortable room. Walking distance to old town center. Good breakfast. Would highly recommend if you need to stay in Celle

Fantastic place and amazing service. Friendly, worked with us as foreigners in their country for the first time, and bent over backwards taking care of us. Highly recommend it. Also, LOVE the lady that cleaned our room and took care of us…like a loving mother.

Very nice hotel. Good service. Excellent restaurant & breakfast Tesla charger available

Good location close to castle and Altstadt. Welcoming atmosphere. Very nice and extraordinarily clean room. Fine breakfast in courtyard.

Very nice hotel in a great location with easy access to Celle. We stayed Monday night, a bit unfortunate, as their supposedly very good restaurant is closed Mondays. At arrival we were given an “upgrade” though it seemed more was a “downgrade” from the room type we had booked. Very strange. But quickly fixed. Otherwise all good and friendly service.

Excellent stay at this very nice place with a good location in Celle. Everything very good. The only slightly negative was the price for a small buffet breakfast at EUR 28/guest We skipped that one and instead enjoyed excellent big breakfasts at the local coffee houses in old town (appr. 20-25 for 2).

Nice location, but not good for stay on warm days, since no aircondition. Not quite 5 star hotel (beds not the best on top floor with low ceiling. Remember to book time for breakfast.

Great location. Nice room - very clean. Super service. Only wish fir Palio Restaurant not to be closed on Mondays and Tuesday. Definately at five Star experience.

It was a nice hotel with a friendly staff and a nice pool and easy to park there

Arrived early evening having only just placed my booking 20 mins earlier! Was greeted by very friendly and helpful receptionist who carried all my bags to my room in old part of hotel. The room was beautiful and comfortable with very lovely furnishings and it had a nice creaky floor! The receptionist put the heating on which instantly started working and there was underfloor heating in the bathroom. Bed and bedding was very clean and comfortable and the room was so quiet. I ate in the their Italian restaurant and the menu offered interesting options and the meal was exceptional. After a sound nights restful sleep I enjoyed an incredible breakfast in palatial surroundings - there was even champagne on offer! The staff at this hotel couldn’t have been more helpful and if I ever pass this way again I would certainly try and book this hotel.

I liked the little garden in front of the hotel where one could sit under trees and have a nice meal.

Lovely Hotel , but getting a little dated, Good Staff and Service Breakfast is continental style don't expect a full English, and it is not cheap Order food for evening meal well in advance as restaurant is popular with locals All round a nice place to stay I would stay again, but if you want value for money look else ware

Lovely property. My room was a little tired with a loud air on box but comfortable bed.

Everything was first rate: staff, room, food, location, quiet, truly deserving 5 stars.

Great 5 star hotel with excellent customer service, ambience and close to city center, famous Castle and transports.

Very nice place to stay in Celle. But it was very disapointing that the Michelin-restaurant was closed forever

The hotel is beautiful. The main floor is gorgeous . Old style architecture wrapped around aa very nice bar. Plenty of comfortable chairs. The breakfast was very good but a little pricey. My room was in the old part of the hotel. Small pretty room with fairly low ceilings. I felt like I had to duck my head all the time. The biggest complaint was there was no AC. I had a fan in my room. The last 2 nights I was there I had the window open and the fan on. it was still a sticky, uncomfortable nights sleep. Not what I would expect from a fancy hotel. If you book someone there, check to make sure the room has AC.

Friendly staff, great location and excellent facilities.

What a welcome.Wonderful staff

Beautiful hotel Staff couldn’t be more helpful and with us not speaking Germany it was lovely that all the staff spoke English... A very special place 😊

Excellent restaurant

Very nice hotel . Great breakfast and very friendly staff. Clean and comfortable rooms . Unfortunately we stayed during the summer heat wave and it was very warm in the building due to no aircon. Staff did their best though providing floor fans and ice for drinks.

Very nice hotel with friendly staff. Superior rooms have no air conditioning so was somewhat uncomfortable in warm weather. Excellent location.

Nice hotel but was surprised no air conditioning in the room of a 5 star hotel. Weather very hot and staff managed to provide a fan on the second day. All other facilities and breakfast was excellent.

Good central hotel with a very pleasant Italian restaurant on site

Check in was very quick Staff approachable and supportive Room was cosy to the rear of the building as we were only staying two night and we were told they were full we knew we had no choice Bathroom exceptionally clean stocked But found used slippers under bed clearly not inspected properly No air con!!! In either the bedroom or bathroom (mirrors remained steamed When in use we were told that air con in the bathroom was on NO it wasn’t not . and it was very very hot both day and night. Breakfast good choice available mainly cold meats/ fish etc Garden to the rare of the building not tidy at all looks clean but could do with a freshen up during the day

Pleasant reception, nice size, well equipped rooms with all mod cons except hot drink making equipment and supplies, but there are facilities in the bar area. There is a nice size pool which has to be said was cold. Breakfast is the best.

Spacious, well appointed room with a comfortable bed. A quiet room as it was in behind the reception/lounge area. Very clean and toiletries etc supplied every day. The bed was turned down while we were having dinner, a new experience for us! Close to the interesting old town and castle. I'm glad that the hotel had a special rate at the time or we would have missed this bit of luxury on our European holiday.