Staff was friendly and helpful. The room was clean and well kept. This location is convenient and there was plenty of parking.

I stay there because I'm .6 mile from the facility I'm working at so I don't need a car.

Located in a gorgeous area overlooking a marina. Safely jog or walk.

The staff was friendly

Amazing stay

Seems to be a ‘hang out’ for construction workers.

The staff were very helpful

Low shower pressure.

Property was well taken care of and clean.

I loved that they had a dog area with poop bags, and it was a nice little walk near the boats. The coffee is so watery so that could improve greatly.

Great view, good value. Stunning view of the Oakland estuary. I noticed a lot of equipment noise overnight, beyond the fridge. We were on the top floor, perhaps underneath the buiding's power plant. Nevertheless we will come back.

Our van was vandalized, window broken. Management didn't care at all. We did not feel safe.

The communication between the 2 locations in Alameda CA is very very poor. As a result the Airport location could not find my reservation that had been sent over by the Mariner square location. I did not stay or occupy the room as it was in terrible shape. The next day they charged my card $680 for the 6 nights & a no show fee. I am currently waiting for a refund that they say is coming but has not materialized. The staff did not seem to care and responded with surprise that I was upset. I will never recommend Extended Stay to anyone. Quite the opposite, I will tell friends, family, and strangers to stay away. In addition, the one night I did stay @ the Mariner Square location the person above me was dragging furniture across the room till after midnight. This was by far the worst hotel and customer service experience of my life. And I’m a senior citizen so that’s say something. Save yourself hassle, grief, loss of money and sleep and book an Airbnb!!

Hotel area kept well, area around property many homeless.

I've stayed here a few times in the past. Perfect location by the water and good restaurants around Alameda to access. Wether it be on Webster or Park. Also about a 10 minutes to Southshore for some shopping and eating.

Breakfast was poor with very limited food offered. Yoghurt and cereal were missing the last two days, no fruit bars, limited fruit, no juice. Less than competitive hotels.

I had an absolutely horrible experience with my trip at Extended Stay in Alameda. I wasn't expecting much considering my trip was booked for cheapness through business purposes, but I was expecting cleanliness and safety. As soon as I got to my floor I felt unsafe because someone was throwing a party with their door open. Then, when I got into my room, the door didn't even have a deadbolt, just the little latch you put over the door. The sheets on my bed were filthy and looked like they had just made the bed and hadn't been changed between guests. Finally, my window was fully open which made me feel extremely unsafe. I ended up having a panic attack and had to find a new hotel. I fully pre-paid on hotels.com, so I didn't have the opportunity to get a refund. Due to the lateness of my check in (11:30 pm) and the nature of my trip (it was a business trip where I was fully booked all day until I left), I didn't have time to go to their front desk to complain. My warning would be DO NOT BOOK HERE.

Excellent staff

Great staff, very helpful. The room was fine but the bed a bit uncomfortable. Highly processed breakfast options. It’s a good basic stay that could really use in room coffee.

Overall good stay.

Beautiful view, great kitchenette, clean, quiet, beautiful area and lot

there were no plastic cups for even simple drinking. There was no shampoo. The room was bare, except for the bed and a desk. I would expect for an extended stay that at least there’s some sort of a chair to lounge in or something.

The staff was incredibly rude behind the front desk and the hotel and room was filthy. The man at the front was unnecessarily rude and offensive when I checked in. Then when I requested dishes to use the man at the front desk (the only person working at the time) gave me a very hard time. He finally reluctantly gives me a few cups and a pot with black flaking off (not the set of dishware usually provided at extended stay hotels) and they are dirty. I offer to wash them myself if he provided soap and a sponge to use and his response was to roll his eyes at me then reluctantly gave me one little soap packet to wash all the dishes with and I had to ask repeatedly before he’d give a sponge to me. I then asked if there was an ice machine and he told me “if you want ice you can get it yourself from the store” in a rude tone and vaguely gestured outside. Keep in mind this was late at night and I had just checked in after a long drive. When I tried checking out early in the morning there were no staff to be found anywhere on site and no drop box for keys. I called to try to file a complaint right after my stay and because “the hotel would not confirm my story” (which felt a lot like victim blaming) I was refused when I requested a complaint be filed. Normally extended stay is a decent hotel and it takes a lot for me to leave a bad review but I will never stay at this location again it was the worst hotel experience I’ve ever had.

Very nice service

Location excellent/ cleanliness good/ lower staff members excellent/ management fair/ complaint-One. The marina extended-stay advertises, cooking ware. You are asked to request it. After such request, it will be provided. Not so. Nothing for food preparation is given in the room, even after request.

Really enjoy

Solid place for the price

My room had a whole in the wall, the alarm clock made clicking noices all night long and my room was surrounded by noisy people Both were yelling on top of their lungs. If you want a good night sleep, do not stay here.

Very comfortable and the staff is amazing.

Friendly staff, clean room, walking distance to any transportation/groceries needed!

convenient to ferry

Inconvenience