The price of most of their food was so expensive

Good

A

Amazing!! The gardens are spectacular, and Domingo was kind enough to tell us all about the plants. Our room (room 235) had a lovely balcony with a stunning view of the volcano. Sitting out there made the busy city feel miles away. Overall, a truly special property.

All good

Overall the place was great.. my only issue was with laundry... which was charged in dollars, instead of Quetzales without letting me know. The charge was pretty significantfor a handful of clothes.. the charges sheet didnt specify it was dollars, so when in my mind I did the math (in quetzales), the total was pretty reasonable till we checked out and were informed the charges to our roon was in dollars. Other than that, it was a pretty nice experience.

It was not that good

Excellent staff

Nice, quiet. Arrived early left phone number to be call when room was ready never received call to made aware that room was ready. However, on the day of checkout received called to made us aware that if we checkout late there would be a checkout late fee. Also we had arrangements to be pick up to be taken to a different town and we were informed by the driver that they are not allowed to go inside to pickup the passengers unless they pay a fee. Positive was the nice lady that sells Guatemalan purses,bracets and many more items.

Excelent service and accomodations

Excellent, clean, great costumer service, delicious breakfast

Over price! shower had no pressure the room had a leaky ceiling in the bathroom. Very nice property ., again over price.

Fitness área needs improvement. Thai spa was great!!

The service was top notch! The hotel was in a safe area, very spacious rooms, great AC, and worth the price.

Very nice place to stay

Excellent service can’t wait to come back

Bad attention in front desk they dont want to give me my invoice.

The hotel was good. Breakfast needs ti be improved on food quality and it was to crowded.

I really enjoyed my stay here. Beautiful views and the breakfast and lunch options are delicious. I would choose this place again in a heartbeat. The staff were kind and even if someone wasn’t it isn’t a reflection of an entire place. Before staying here I read a bad review about someone not being allowed to bring in outside food but the policy is clearly stated and isn’t an issue for me.

Loved my stay here, comfiest beds I found in Guatemala so far and warm water, no insects. Great facilities. I would stay again

Restroom was not clean hair in the toilet, shower curtain dirty, and water got hot then cold could not be controlled.

It’s a price hotel but breakfast is not included and that is annoying, also the dinner was priced but not as good as the price is.

Staff was friendly and helpful. Beds were really comfortable. The food was not great. It was a 15 minute walk to town.

Excellent stay.

Rude staff, waaaay too many rules to feel comfortable, far from the town. I wouldnt go back.

Loved our stay at Hotel soleil la Antigua! Super friendly staff!! The only thing was no fridge in room, safe wasn't working and they needed some channels to watch on tv!

It was a nice environment and facility with various pool options (to escape loud music and games at one of the pols). The WiFi service was excellent. The housekeeping service quickly supplied the additional towels we needed. I was surprised that we didn’t have a coffee maker in our double bed room even though my nephew’s king bed room (105) had one (and I'd checked the pics before I booked). When I asked Reception about it, they said it’s not a standard in every room. This is an upscale hotel and yet it isn’t providing totally an upscale experience. In-room coffee/tea service are delivered everywhere in the world when I’ve stayed in similar hotels. Also - the website isn’t updated for what is currently available such as restaurant hours, menu options, info on the shuttle to the historic area.

Lovely hotel pretty big and comfortable. The beds need a lil upgrade .

Amazing hotel! Would definitely stay here again when in Antigua again!

Walking distance from the main park and great for a family ! I’ll be back !

It was great

The property was really nice. The pool areas were well kept and the staff was all super friendly. I was able to check in and leave my bag, use the showers and hang out before my room was ready, which was very nice of them. The breakfast was plentiful and yummy. All around, great experience!