A great experience, I loved the stone finishes, the sunset, the shine of the moon from the view of the hotel, my girlfriend and I were delighted with our stay, we hope to return in the future, thank JULIA who welcomed us and gave us good attention.

The rooms were unique. Downfall hidden and not to many things open at least during the time we visited which was the beginning of April. Very helpful staff and good chef

Cannot recommend. Dirty floors and toilet. We slept in our clothing and rushed out in the morning. Pitiful

After a long day driving, we arrived at 10pm to a dark street and dark building. We had to ring the doorbell for at least 5 minutes until someone came to the door. Turns out he was sleeping. Definitely not the welcome we were expecting since the posting for this hotel says 24hour front desk. He showed us to the room and left us to go back to bed. All we wanted was a hot shower and sleep, but there was not hot water in sink or shower. The room was freezing but there were extra blankets so we slept warm. The next morning after breakfast we asked about the hot water and he came to show us the trick for hot water which we never would’ve figured out on our own, turning knobs on the sink and the shower whichever way at the same time. We were hiking colca canyon and checking out so we never got a chance to use it. I will say that the location is great if you’re there to hike the canyon. The small town is charming in the daytime and this hotel does have a nice feel to it. The posting for this hotel is just extremely misleading.

Absolutley overpriced place. Small rooms, horrible view, sometimes lights went off and we were without heater, no hot water at all, small food portions (good food thou)... overall everything feels uncomfortable, even hotel workers are dresses poorly and were eating in the same dinning room with us - room is small, workers talked very loud... very uncomfortable.

Ester and the staff are wonderful; their gracious hospitality and helpfulness was very much appreciated.

The level of service it offers, given the small town and remoteness of Cabanaconde, was exceptional. Very comfortable triple room for our family. Food was great. Extensive menu with fresh trout included. Spa services available. And Gaudi, who greets you at the front desk , goes out of her way to make you feel welcome. The waitstaff in the restaurant were very friendly. Overall, we couldn’t have been more pleased with this hotel.

We arrived on a wet evening and first impressions were not good. But the staff were so good. They were determined to see we had a good time. The highlight was the daily breakfast at the sister property La Granja, not yet opened as a hotel but offered to us. The views from the dining room are incredible, perching as it does on the edge of the Canyon. And we saw condors each day whilst we breakfasted. For my birthday the entire staff came to the suite door with a maracuya cheese cake and 2 candles to sing Happy Birthday.