Hhb

Nothing can be faulted; amazing room, comfortable bed. Didn't eat there so no review of food options but everything else was 10/10

The Ramada hotel was convenient for our convfereence and within a good price range. Breakfast very good. Becky couldn't do more for us.

Okay hotel can stay again. Food is good. Walkable.

Needs a refurb. Hot rooms no aircon

Amazing to start to finish! Very good!

Friendly guy on the reception desk, furniture in the room was very poor condition and the room was very warm with no aircon

One of the most friendliest check ins I’ve had

Staff were brilliant throughout from the reception/bar and breakfast service. Rooms were spacious and they read the notes about me using crutches and gave me accessible room

Dirty looking from outside , very noisy as full of stag party’s on weekend making noise early hours, beds not comfortable hard and very old same with duvets old need new ones

We chose this hotel because of location as we were going to see Bruce Springsteen at The Stadium of Light in Sunderland. Hotel was very convenient for the Metro. The staff were fantastic and very willing to help!!

Overnight stay after seeing a band at The Glasshouse. Large, clean, comfortable room. Only complaint was the Uber heavy, Uber warm duvet!

This is a hotel with standard facilities in its class. However, I found shower hose to be broken as well as the drain completely blocked - unsure how this was not spotted by room service. Did they clean the shower area and tested the shower?? It was too late to change the room at the point I found out about this so very inconvenient. The staff were pleasant but miss a little bit of hotel etiquette one expects at a hotel of this type. The WiFi is poor and requires handing over personal details to a third party. Shady local characters in and around lobby/entrance - this does not inspire confidence. Perhaps invest in security? The hotel does have a car park.

Too many homeless people around dealing and smoking pot, all drinking cans of beer outside the hotel and asking for cigarettes. They all live at the hotel. I didn’t feel safe at all, always felt intimidated and obliged to give them a cig under pressure. I was being watched every time I left and enter my room. Not a nice experience after spending sporadically 3 years at this, once, my favourite hotel. Never ever been in a different hotel in Newcastle. I think it’s time to try something different. Rooms are so lovely, beds are amazing, the bar is incredible!!…but I don’t feel safe.

Good hotel, a few niggles (no shower gel, TV remote didn't work) but it was clean and the bed was comfortable. Staff were friendly and helpful.

Bed was comfy. Shower was adequate. Buffet breakfast as with every one, is quite hit n miss, as you need to get there went the fresh stuff is brought out. One incident left a very sour taste in the mouth. On our 2nd night we ordered food via just eat. We were sat in the bar watching the front door. Just eat delivery arrived , and we received confirmation via just eat, it had arrived. The night security chap refused to give us our food. We asked polietly, what he had ordered, as we had been sat in the bar and saw the delivery arrive. A reception member of staff came over, and asked where the food had been ordeed from , to clear up any misunderstanding. No response from the chap. Both myself and the receptionist rang our take away and said, it had been dropped off in the hotel.We walked away, went back up to our room and ordered again via another establishment. This was delivered outside the hotel on my instruction. On walking back through the hotel i noticed a further 2 x takeaways behing security chap.....coincidence??

Room was filthy. Shower didn’t work but staff nice and friendly. For what you pay it was ok but I wouldn’t stay again

Excellent staff, from front of house to the ladies who worked very hard in the buffet area and the bar staff and cleaners Very friendly always smiling a joy to be around 5*

They need to upgrade their furniture and Tv. A lot wear and tear.

Not very nice place to stay

Booked a king size room and it was just 2 single beds pushed together. Parking is an extra £10 a night

Relaxing place to stay

The process from checking in to finding the room, the comfort of the bed and checking out at the end, there was no issues, we got given fresh new towels while we was out in the city center when the cleaners did a mid stay clean.

Great experience every time, staff are very friendly and cannot do enough for you, very welcoming and morning breakfast service exceptional.

Good hotel and pleasant staff. Ideally situated to place of work and main attractions.

A very friendly hotel near the Millennium Bridge. Rooms were comfortable and warm. Good value for money.

Very clean. Super comfy bed and bedding. Short walk to Quayside. Long walk to Central Station or Newcastle centre. Great location for Gateshead International Stadium. Great staff.

Ideal position to walk into city Very friendly staff Very good buffet breakfast

Run down and not clearly noted that its a dog-friendly hotel, hence the filth!

Property was adequate but got woken up early each morning by the traffic outside.

Good breakfast and cheerful staff

The staff were really friendly. Especially the serving staff at breakfast, please pass on my regards.