Amazing staff!

Very clean & efficient. Reasonable rate. Delicious full breakfast, Brazilian style. Location, location, location.

The property is in a very convenient area with all facilities nearby and best connections to the city.

The hotel is great and easy to get everywhere.

Bring your own adapter for electric plug. Hotel did not have any to accomodate a US plug.

Definitely worth a return visit

Comfortable and.conveniently located. Easily accessible from the highway. The hotel restaurant Cassiano is very good.

Staff was very friendly, great location, easy access to shopping mall (walking).

It is conveniently located and very safe

Close to the mall

Great location

Beautiful, close to restaurants and shopping, all within a minutes walk.

Great option in SJC. Well located inside a shopping center. The staff and breakfast are excellent.

Clean hotel and great location. I have stayed here many times pre-pandemic and I rarely had an issue. But this time there were several big problems. The elevators kept malfunctioning. And the air conditioner in my room was not working. I complained as soon as I went into the room. They sent up maintenance when I went out and said it was working. It was a hot night that night, because it was NOT working. I complained the next day and the next, each time getting told that “maintenance” said it was fine every time. They finally moved me for my last night and the A/C was great in my new room! I suspect that they had no other room available the first two nights because the hotel was full. At checkout, they would not give me any discount until I pushed, and then it was very, very minimal. Very disappointing stay this time. Far below what it used to be.

Great staff

n/a

Clean and modern hotel, excellent breakfast, easy parking and good hotel staff. The hotel is very well located in downtown and close by a mall.

Otima localização dentro do shopping Colinas, cama confortável e espaçosa, otimo cafe da manhã incluido, estacionamento pago, funcionários atenciosos.

Great place with friendly staff and easy parking. Close to a lot of places and things to do.

nice hotel next to shopping mall.

The hotel has a nice lobby, and restaurant but lacks comfort in the room, the beds aren’t comfortable and the pillows is even worst, couldn’t get a proper sleep.

Todos os funcionários muito simpáticos e me trataram muito bem durante a minha estadia. Localização ótima, os quartos são limpos e o café da manhã com variedade….

All about my stay was perfect

Clean, new and confortable.

It was amazing, me and my girlfriend enjoyed a lot. And we want to say that the guy who attended us at the reception was very attentive, unfortunately we don't remember his name, but he deserves to be recognized at work.

Room didn't clean few days even if called front desk, online applied or turned on cleaning light. Nothing worked.

Staff is really great! Breakfast was amazing and we enjoyed our stay!

O hotel ignorou meu pedido de cancelamento. Cancelei por causa de suspeita de Covid - estou com sintomas e por consciência de coletivo, não fui para o hotel. Era a única coisa decente a se fazer !

Hotel top

Great location, good breakfast

I had some problems with the AC unit but I think they were user problems

Toiletten war mit Haaren überfüllt, also sehr schmutzig. Sonst Partnerschaft mit Fitness Studio ist Super. Frühstück ist sehr gut; Abendessen Menu war nicht gut