Lovely hotel with really friendly and helpful staff. Decent gym and the pool was superb.

This was my second stay this yr, this trip I spend 7 nights excellent hotel. The room was great ,friendly staff. The front office manager Rapeepan went out of her way to make sure I was comfortable which I appreciate. I recommend the breakfast which was enjoyable and delicious. The manager in the kitchen made sure guest were satisfied. I will be back in Dec I hope my review don't get me bump for being over book. The area is safe.

Stayed one night at the valia and only have good things to say! Room was big and the bed was very comfortable. Staff was so friendly and helpful. We were welcomed with a chocolate buffet in the lobby, and also included in our room was access to the bar on the 6th floor which had great refreshments and snacks. Would absolutely recommend this hotel if you’re staying in Bangkok.

This is a very nice hotel with delicious continental breakfast, clean rooms and a beautiful pool

We are happy to stay with the Main block, the place is new and clean. Overall staff are with smiles and good service. However, it is rather crowded in cafe during breakfast period, the staff must be flexible to allocate the tables. There are lots of 4 people table, we are 2 persons, they are not flexible to rearrange, but asked me to sit in a crowded area with 2 persons table. 4 persons table are usual in window area and less crowded. As to the bath gel, shampoo amenities, they should apply more environmentally bottles or refill bottles. To me, the smells of such are too strong. Please adjust to more refreshing smells. Seen is definite a nice experience to us.

Overall, I satisfied with my stay experience at Valia during my business trip. I much appreciated the shuttle bus service which is super helpful as a tourist and very essential to connect the closest BTS Phrom Phong station for travelling and exploring other places in Bangkok. Please keep this service!! I also appreciated that Valia has shuttle service between QSNCC and hotel. However, it would be ideal to advance this service with more timeslots like 0730, 0800, 0830...etc. Since the size of vehicle is relatively small, it can't occupy too many clients each time. Therefore, I think number of timeslots helps to ease clients' concern on transportation in the morning from hotel to QSNCC. On thing which I am not so satisfied is the water supply issue. When I had shower, the temperature of water supply wasn't stable (Suddenly too hot or too cold, that's annoying) Also, the water supply is too weak. I am not sure whether it's the problem of water supply pressure. I had stayed in Valia twice in 2023 & 2024 and I experienced water supply problem twice as mentioned as above, that means, this problem is not fixed or it can't be fixed. I had stayed at Zleepmotion once (which is a mini hotel opposite to Valia), the power of water supply of Zleepmotion is excellent. Please try to address and improve the water supply as Valia is a much premium hotel than your neighbor Zleepmotion.

The hotel room is ok, with a small elevator, and the location is far from BTS station so must rely on the hotel shuttle bus. The staff is truly nice and super nice, but the location is inconvenient, also traffic jams all the time.

Look at the images of my booking , I got a very different room with a horrible view and tv was placed away from the bed not like in the image washroom was different and the room was very small and in the image I booked a big room. Very big scam this is a 3 star hotel needs to be amended