Good hotel, clean rooms! Liked Nespresso machines in the room but only 2 pods for 2 days. Pillows too worn out

Good hotel, clean rooms! Liked Nespresso machines in the room but only 2 pods for 2 days. Pillows too worn out

We needed to arrive late, and the staff were just wonderful about staying up for us. It was very convenient to stay here, and it was clean.

We needed to arrive late, and the staff were just wonderful about staying up for us. It was very convenient to stay here, and it was clean.

The woman at the concierge was the most grumpy, unfriendly, rude and useless host I have ever encountered in my years of travelling for work almost every week around Europe. e.g. at 9 pm when already in the room in my pijama I have called down to the lobby for obtaining the wifi password, and she told me I had to go down to see it from a sign on the desk. I explained that I was already undressed and asked politely if she could say it simply on the phone, but she insisted that I had to go down. So I had to dress up again and go down two floors just because of her unwillingness to help. Once down the wifi password was a simple unchanging word and she did not even look at me apologetically. You can expect this level of service at this hotel. Appalling!

The woman at the concierge was the most grumpy, unfriendly, rude and useless host I have ever encountered in my years of travelling for work almost every week around Europe. e.g. at 9 pm when already in the room in my pijama I have called down to the lobby for obtaining the wifi password, and she told me I had to go down to see it from a sign on the desk. I explained that I was already undressed and asked politely if she could say it simply on the phone, but she insisted that I had to go down. So I had to dress up again and go down two floors just because of her unwillingness to help. Once down the wifi password was a simple unchanging word and she did not even look at me apologetically. You can expect this level of service at this hotel. Appalling!

Room and bathroom qualy of the INNdependance hotel were very nice, clean and well designed. My experience at This hotel was very pleasant and excellent.

Room and bathroom qualy of the INNdependance hotel were very nice, clean and well designed. My experience at This hotel was very pleasant and excellent.