The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!

The hotel is beautiful and well located. We stayed in a suite and it was great! Having a large terrace was very nice!

The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.

The hotel is modern and very comfortable, the pool is amazing with all the Thalassotherapy amenities. Very good restaurant with wonderful ocean view, and the beach just a few steps away.

I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .

Awful experience do not book this hotel

Awful experience do not book this hotel

I would have expected a proper coffee machine on the rooms not instant coffee . Check in lady Sarah needs to improve her customer relations .

Our family will be back. Our best experience in France, staff incredibly friendly and my family said "here we want to come back". St Jean de Luz also a great place to take your family

Our family will be back. Our best experience in France, staff incredibly friendly and my family said "here we want to come back". St Jean de Luz also a great place to take your family

In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.

In the COVID context, excellent stay at this hotel. Situation is perfect, very close to the beach. To be noticed, reception was surprising and room not available before 4PM. Hotel Internet access is renewed à noon (without quick access to the password), prepare a back up connection if necessary.

Great staff and location.

Great staff and location.

Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?

Spa was amazing and location. I didn’t get to have drink in the bar as went during the day and couldn’t find anyone working in the bar?

Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.

Great location, walking to anywhere in the old town was convenient. The spa was very good. The hotel is a bit dated but not so much to avoid it. Check in with Joan - not so smooth, but all other staff were excellent.

Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.

Location was excellent as was the spa area. Overall the building and rooms need updating but still comfortable and clean.

We love staying here. The thalasso is always worth the trip. A shame parking not included but if you’re willing to walk you can find free street parking. A good hotel to only use hotels.com for since trying to set something up independently is a maze of treatments and packages you don’t want. We’ll be back

We love staying here. The thalasso is always worth the trip. A shame parking not included but if you’re willing to walk you can find free street parking. A good hotel to only use hotels.com for since trying to set something up independently is a maze of treatments and packages you don’t want. We’ll be back

Good hotel but no outside seating, sunbeds etc. Good balcony restaurant though.

Good hotel but no outside seating, sunbeds etc. Good balcony restaurant though.

Ok hotel. Didn't pay full price for our last minute booking and from that perspective it was great accommodation, would not have felt that it was value for money otherwise. It was very clean, great beds, spacious and great bathroom. But it is a little out of date. Keys to room and spa was not working serveras times which was really annoying. And the straff do not speak English well, but on the other hand they really don't do that anywhere else either, but I guess you might expect that in this kind of hotel. The spa is more of a normal bath area, very noisy and loud and a little old, but clean. The hotels location is great, very close to beach and city. Also great that it is possible to park in a nearby parking house, although it does cost.

Ok hotel. Didn't pay full price for our last minute booking and from that perspective it was great accommodation, would not have felt that it was value for money otherwise. It was very clean, great beds, spacious and great bathroom. But it is a little out of date. Keys to room and spa was not working serveras times which was really annoying. And the straff do not speak English well, but on the other hand they really don't do that anywhere else either, but I guess you might expect that in this kind of hotel. The spa is more of a normal bath area, very noisy and loud and a little old, but clean. The hotels location is great, very close to beach and city. Also great that it is possible to park in a nearby parking house, although it does cost.

Clean, friendly helpful staff wonderful spa & entrance directly onto the beach. Breakfast good, café good, restaurant good all in all no complaints

Clean, friendly helpful staff wonderful spa & entrance directly onto the beach. Breakfast good, café good, restaurant good all in all no complaints

The spa is fabulous with its view of the beach. A wonderful place to get away and recharge your batteries Perfect location on the beach and one block ftom Main Street as well as historic pedestrian streets.

The spa is fabulous with its view of the beach. A wonderful place to get away and recharge your batteries Perfect location on the beach and one block ftom Main Street as well as historic pedestrian streets.

Bathroom had mould on grouting smashed tiles. Dirty skirting. Old small towels. Paper cups for our tea. The bar consisted of a few bottles of spirits!! Could not offer much choice for such a big hotel. Staff in-interested. Never again.

Location fantastic Staff very good Breakfast poor Spa not kleen