Property is well built, is in a good location, staff is really helpful and the food is great. Just that, cleanliness can be improved a bit.

Property is well built, is in a good location, staff is really helpful and the food is great. Just that, cleanliness can be improved a bit.

Pros:Beautiful hotel, comfortable rooms, Friendly staff, good breakfast and service, clean and good environment with easy access to places. Cons: Gave one king suite room where TV did not work and was noisy because of some reception party was going on. Then, changed to second floor to another suite where WIFI did not work at all. complained to staff twice and there was no action taken. However, we did not bother as it was one day stay. Also, they provided stay for our driver but he said, washrooms were so dirty that he got ready in a paid washroom.

Pros:Beautiful hotel, comfortable rooms, Friendly staff, good breakfast and service, clean and good environment with easy access to places. Cons: Gave one king suite room where TV did not work and was noisy because of some reception party was going on. Then, changed to second floor to another suite where WIFI did not work at all. complained to staff twice and there was no action taken. However, we did not bother as it was one day stay. Also, they provided stay for our driver but he said, washrooms were so dirty that he got ready in a paid washroom.

Pleasant comfortable hotel away from the noisy city centre. Very helpful staff who go the extra mile to ensure all your needs are met. Recommemd this hotel when visiting Madurai

Pleasant comfortable hotel away from the noisy city centre. Very helpful staff who go the extra mile to ensure all your needs are met. Recommemd this hotel when visiting Madurai

It’s a great hotel,very good

It’s a great hotel,very good

Nice hotel. far to walk from there to anywhere

Nice hotel. far to walk from there to anywhere

Excellent staff and service. Highly recommended for anyone visiting Madurai.

Excellent staff and service. Highly recommended for anyone visiting Madurai.

I stayed for a night and the stay was comfortable.. breakfast was decent, can be improved..

I stayed for a night and the stay was comfortable.. breakfast was decent, can be improved..

We booked this hotel for a night stay based on Expedia's rating. The hotel is very old to be rated high. Very bad condition, unpleasant sleep due to bad mattress and pillows, bathroom was terrible. Worst thing to mention was the morning breakfast. No waiter was attending us, and we waited for a plain dosa for about 15-20 minutes. Later left the hotel without having the dosa. Front counter staff have no idea and wondering why we were disappointed. A day stay cost us INR6,000 and it was not at all worth for a hotel on the outskirt of Madurai. We paid only INR5,000 to 4.5* hotel in Chennai and the stay was so luxurious. We will never ever recommend anyone to choose this hotel for a stay in Madurai.

We booked this hotel for a night stay based on Expedia's rating. The hotel is very old to be rated high. Very bad condition, unpleasant sleep due to bad mattress and pillows, bathroom was terrible. Worst thing to mention was the morning breakfast. No waiter was attending us, and we waited for a plain dosa for about 15-20 minutes. Later left the hotel without having the dosa. Front counter staff have no idea and wondering why we were disappointed. A day stay cost us INR6,000 and it was not at all worth for a hotel on the outskirt of Madurai. We paid only INR5,000 to 4.5* hotel in Chennai and the stay was so luxurious. We will never ever recommend anyone to choose this hotel for a stay in Madurai.

Needs little up date but other than not bad staff was nice breakfast not bad st all I think water is main issue in India.

Needs little up date but other than not bad staff was nice breakfast not bad st all I think water is main issue in India.

Very pleasant staff, great dining, decent rooms and bathroom.

Very pleasant staff, great dining, decent rooms and bathroom.

Didnt have high hopes as it is a provincial town but still was disappointed

Didnt have high hopes as it is a provincial town but still was disappointed

Overall good.poor house keeping.beddiing terrible.room service good.spacious rooms.

Overall good.poor house keeping.beddiing terrible.room service good.spacious rooms.

Hotel is situated along the outer ring Road of the city, which makes it a convenient access from the airport . Travel to the city centre is easy although you need some time to get through the congestion. Hotel has one restaurant where the food is reasonably priced and god variety. Would recommend this hotel if you want to avoid the town center and yet have easy access. Staff re friendly and helpful. Rooms are in reasonably good condition.

Hotel is situated along the outer ring Road of the city, which makes it a convenient access from the airport . Travel to the city centre is easy although you need some time to get through the congestion. Hotel has one restaurant where the food is reasonably priced and god variety. Would recommend this hotel if you want to avoid the town center and yet have easy access. Staff re friendly and helpful. Rooms are in reasonably good condition.

Terrible experience. I booked this hotel based on the ratings and was the biggest mistake. When we arrived, they did not have our reservation. When I showed them the confirmation received from expedia, many phone calls were made and rooms were given to us approx 30 mts after we arrived.When we went to the room, the room was stinking of something smoky, it was really a weird smell. The towels in the bathroom were stinking. We asked for new rooms and they did not have any. We ordered new towels and condition was the same - they were stinking. It was midnight by now, so we decided to stay put rather than go looking for a new hotel. Also, stay away from their restaurant. We had dinner there and I was in the hospital for 2 days due to food poisoning.

Not close to anything - getting a transport to any place also a bit difficult as you need to walk upto the main road. Otherwise the hotel is fantastic.. breakfast was good; however the service was poor - staff cannot converse properly (not trained adequately) and also understaffed.

Not close to anything - getting a transport to any place also a bit difficult as you need to walk upto the main road. Otherwise the hotel is fantastic.. breakfast was good; however the service was poor - staff cannot converse properly (not trained adequately) and also understaffed.

Rooms was spacious. Excellent room service. Within minutes they responded to our requests

Rooms was spacious. Excellent room service. Within minutes they responded to our requests

Good hotel need to improve cleanliness.