Hotel is in need of refurbishment. Although clean it looks very tired. Our room was very small but had everything we needed. The breakfast was excellent, but I couldn’t say the same for dinner. However, the location is excellent and the staff were friendly and efficient.

Lovely hotel in Botany Bay. The liveky Lsurie checked us in abd we had a complimentary upgrade which I really appreciated so much. Sadly we stayed only one night but will return fir sure. We ate in had had the fabulous gush and chips

Lovely hotel in Botany Bay. The liveky Lsurie checked us in abd we had a complimentary upgrade which I really appreciated so much. Sadly we stayed only one night but will return fir sure. We ate in had had the fabulous gush and chips

The hotel was lovely and the location was overlooking the sea which was very nice. We booked for an evening meal which was absolutely appalling., We booked for seven o'clock but had to wait outside the dining room to be seated for about twenty minutes.The waiter had to come and clean the table then we waited over an hour to get the drinks we ordered. Then our meal came which was nothing special for the price.Everyone was complaining about the wait. I wouldnt stay here again which is a shame because the place was lovely. It just was the service we received it was a shambles.We were told guests were a priority but we would have been better doing self service.

The hotel was lovely and the location was overlooking the sea which was very nice. We booked for an evening meal which was absolutely appalling., We booked for seven o'clock but had to wait outside the dining room to be seated for about twenty minutes.The waiter had to come and clean the table then we waited over an hour to get the drinks we ordered. Then our meal came which was nothing special for the price.Everyone was complaining about the wait. I wouldnt stay here again which is a shame because the place was lovely. It just was the service we received it was a shambles.We were told guests were a priority but we would have been better doing self service.

Lovely hotel, we had good weather also. Could do with pasta dish on the menu in the restaurant

Lovely hotel, we had good weather also. Could do with pasta dish on the menu in the restaurant

We loved the layout and style of the hotel. The location is the big selling point with the sunrise a must see. The staff were very friendly.

We loved the layout and style of the hotel. The location is the big selling point with the sunrise a must see. The staff were very friendly.

Having lived nearby for several years, have stayed at the hotel a couple of times, our preferred area and hotel throughout the Southeast. Lovely staff, the rooms may be slightly outdated, but traditional and cosy. Keep them as they are. Always a great selection of coffee, teas, milk on hand, hot chocolate, biscuits, kettle and nespresso machine. The food is amazing as always, breakfast with buffet, loved the crumpets. The hydration station with cold water is brilliant in hot weather. Dogs love the hotel, the beach and beautiful walks along the green. Any waiting is worthwhile at all times. Plenty of parking spaces, just arrive early enough. Keep smiling, you're all doing an amazing job. We'll keep coming back.

Having lived nearby for several years, have stayed at the hotel a couple of times, our preferred area and hotel throughout the Southeast. Lovely staff, the rooms may be slightly outdated, but traditional and cosy. Keep them as they are. Always a great selection of coffee, teas, milk on hand, hot chocolate, biscuits, kettle and nespresso machine. The food is amazing as always, breakfast with buffet, loved the crumpets. The hydration station with cold water is brilliant in hot weather. Dogs love the hotel, the beach and beautiful walks along the green. Any waiting is worthwhile at all times. Plenty of parking spaces, just arrive early enough. Keep smiling, you're all doing an amazing job. We'll keep coming back.

Perfect location. But you can tell they were either short staffed of inexperienced, but that said they work incredibly hard. We had the family room and it was a bit rough round the edges - I rate the rooms on two fundamental things - quality of the shower and how comfortable the bed was and it failed on both!

Perfect location. But you can tell they were either short staffed of inexperienced, but that said they work incredibly hard. We had the family room and it was a bit rough round the edges - I rate the rooms on two fundamental things - quality of the shower and how comfortable the bed was and it failed on both!

Great location and dream stay

Lovey feature room with big comfy bed. Good breakfast included

Lovey feature room with big comfy bed. Good breakfast included

Great hotel, wonderful location. Brilliant spot to have a drink outside on a nice day. Staff in bar very friendly, only negative is the hotel is a bit tired in places and the rooms are a bit average although this wouldn’t detract from me returning

Great hotel, wonderful location. Brilliant spot to have a drink outside on a nice day. Staff in bar very friendly, only negative is the hotel is a bit tired in places and the rooms are a bit average although this wouldn’t detract from me returning

The staff were very friendly and helpful . I was very happy with my choice to stay at this hotel !

The staff were very friendly and helpful . I was very happy with my choice to stay at this hotel !

Really friendly staff and easy check in. Rooms great, a bit of damage here and there to furniture and fittings. Food was good, heard a few people complaining about length of wait, but I didn't have a problem. Would happily stay again.

Really friendly staff and easy check in. Rooms great, a bit of damage here and there to furniture and fittings. Food was good, heard a few people complaining about length of wait, but I didn't have a problem. Would happily stay again.

The setting of the hotel on the bay is lovely and quiet. The staff were really friendly. Lovely and relaxing hotel

The setting of the hotel on the bay is lovely and quiet. The staff were really friendly. Lovely and relaxing hotel

Amazing hotel - wonderful views from the seaview room and from the bar / restaurant. The room was comfortable with nice little touches. Staff are incredibly friendly and the food is amazing. Easy parking and great walks along the beach and coast path.

Amazing hotel - wonderful views from the seaview room and from the bar / restaurant. The room was comfortable with nice little touches. Staff are incredibly friendly and the food is amazing. Easy parking and great walks along the beach and coast path.

We had a 3 night stay in the hotel in a twin bed room. All the hotel and bar staff were very friendly, welcoming and helpful. The bar and dining areas were busy as it was the last weekend of the school holidays. We attended a lunchtime event in the guests dining room. The bedroom had a partial view of the sea and was kept clean each day. There was plenty of room for 2 of us however there was a significant lack of available power points. The kettle, coffee machine, air cooler and mobile phones were all competing for 1 socket. I would have liked the option for a brighter bed side light for reading while in bed. In the large ensuite bathroom I would like to suggest for a greater customer experience that additional rails, either free standing or wall mounted, be provided, adjacent to the basin and bath so that towels have a chance to dry after use. Shelving for wash bags and hooks for hanging clean clothes would be a bonus. There was always plenty of hot water. We appreciated the hotel working towards reducing their use of plastic by providing flasks of cold milk and also in advising that towels would be washed as required rather than automatically on a daily basis. Breakfasts were very good with plenty of choice and the 1 evening main meal was delicious. The vegetarian options were very limited on that evening though. It was a pleasant stay for a weekend by the sea. Thank you

We had a 3 night stay in the hotel in a twin bed room. All the hotel and bar staff were very friendly, welcoming and helpful. The bar and dining areas were busy as it was the last weekend of the school holidays. We attended a lunchtime event in the guests dining room. The bedroom had a partial view of the sea and was kept clean each day. There was plenty of room for 2 of us however there was a significant lack of available power points. The kettle, coffee machine, air cooler and mobile phones were all competing for 1 socket. I would have liked the option for a brighter bed side light for reading while in bed. In the large ensuite bathroom I would like to suggest for a greater customer experience that additional rails, either free standing or wall mounted, be provided, adjacent to the basin and bath so that towels have a chance to dry after use. Shelving for wash bags and hooks for hanging clean clothes would be a bonus. There was always plenty of hot water. We appreciated the hotel working towards reducing their use of plastic by providing flasks of cold milk and also in advising that towels would be washed as required rather than automatically on a daily basis. Breakfasts were very good with plenty of choice and the 1 evening main meal was delicious. The vegetarian options were very limited on that evening though. It was a pleasant stay for a weekend by the sea. Thank you

Nice room, friendly staff, bathroom bit tired, eat in restaurant, service slow, I think they were understaffed, one guy running around all evening

Nice room, friendly staff, bathroom bit tired, eat in restaurant, service slow, I think they were understaffed, one guy running around all evening

Great location with plenty of parking. Dinner was excellent and waiter on the evening was very attentive. Great breakfast and the waitress was super friendly.

Great location with plenty of parking. Dinner was excellent and waiter on the evening was very attentive. Great breakfast and the waitress was super friendly.