A very good quality hotel

Nothing

The roof top patio was a beautiful view both day and night.

When we booked we reserved 2 rooms for 2 people each. When we arrived the request came through as 2 rooms for 2 people. The difference was more city tax and a small fee of 30 euro. Rather than offering that to start the hotel staff argued with us about our booking and made it seem like the room could not hold 2 people, even though the booking stated the bed size. It took at least 20 mins to resolve this issue, at which point they held our passports to scan and proceeded to leave them on their desk where anyone walking by could have taken them.

Good location, good breakfast buffet, and most of the staff were very friendly.

At first sight this hotel seemed the ideal Boutique Hotel I had looked searched for and booked. However, unlike the reception and ground floor lounge areas, our 'superior' room was anything but 'superior'. It was bland lacking any of the colour, decoration, pictures or style which gave the reception area the Boutique Hotel feel - our room did not feel in anyway Boutique! The double bed was two singles pushed together with a significant gap between the mattresses and which we had to tie together with a bath robe belt to stop them moving apart! The room was small, with one chair at a table which you could not sit at and still be able to walk round the bed. In addition, the roof top terrace (which does have an excellent city view and would be a lovely place for residents to chill and relax) is now a Bar / Bistro in the evening. During the day it is open to residents to use, although does give the feeling of sitting in an empty or closed bar! In the evenings the Bar is open to non residents and whilst residents are welcome (if they can get a table) residents are also charged the minimum charge of 15 euro per person, per first drink. So as a resident, who may want to sit and relax after a long day sight seeing, that's 15 euro for even a soft drink! The Jacuzzi on the terrace is only used by residents, but it seems a little odd to use the Jacuzzi along side the others in the bar / bistro who have clearly clearly paid for an evening out! If your room is lucky to have your own balcony, you will also share the loud music being pumped from the Bistro. Very disappointed all round.

The location was very good.. Breakfast room was pleasant and the selection on offer very good.

Room was small and the balcony (one chair) was only for 1 and there was 2 of us!! Wardrobe/storage was a poorly designed structure NOT boutique hotel! Quality of toiletries was poor

Lovely roof terrace views, nice communal areas, very good breakfast selection, female staff member servicing the terrace was very helpful and friendly. We appreciated the good air con and the quiet room/location although the hotel was still very central.

Unfortunately our room wasn’t ready until nearly an hour after check in time but we were able to get a drink from the bar and take it to the terrace while waiting. there was no drinking free water in the room unlike in other hotels we stayed in in Italy and the tea/coffee we used wasn’t replaced on subsequent days. Standard room was quite basic for the price.

Decor bonito

Habitación bonito pero un poco pequeño. Baño muy bonito y cómodo.

Friendly staff. Clean rooms. Wonderful balcony. Great views from Terrace. Good situation and varied breakfast.

N/A

The view from the terrace is amazing, excellent location in the heart of the city, cleanliness, comfy bed, helpful staff.

It is advisable to invest in sockets with 2 usb ports for phone charging. Having only one socket in a double room sets limits.