Staff was nice

Room was dirty, hotel was run down. Lots of road noise, walls are thin lots of noise from neighbours.

The room was clean. The staff was friendly. In the morning, they let us put our luggage in storage at the hotel until evening when we were on our way home. We were desperate for a room and l booked late and got the last available room. I was thankful for a place to sleep.

The hotel was full, so not enough hot water for a shower in the morning. There was a tear in the bedskirt - time for a new one. The lobby was extremely noisy - Easter break. Our view out the window was only the exhaust from the furnace, so basically no view at all. I asked for a double room, and we got one bed and a hideabed. Thankful, but it was very, very pricey for what we got. We will not stay there again.

Close to the gym my daughter was competing at. Nice restaurants on site. Ample free parking. Decent pool for the kids

Sofa bed was old and super worn out. Tried to use first night and then just slept on it as a couch because it was better that way.

Right beside train tracks. Noisy train movement all night long.

Didn’t receive a breakfast voucher, but Ricky’s was there and the food was great!

I drove around the hotel for 30 minutes (9-9:30pm) trying to find a parking spot!!! Very disappointing as we were so tired and wanted to go to bed. There was a wedding reception at hotel that night…. Vehicle spots were taken. We were on the 4th floor and party below us was loud. Morning - restaurant. We were seated then waited about 20 minutes until I went to front of restaurant looking for staff. Wanted someone to get us a menu! Very slow service from waitresses. Terrible, I’m sure they were short staffed but I also watched the staff in the restaurant and well they are not trained well at all. Silly mistakes by all of them, very much inefficient! They need proper training. They blamed it on being short staffed but I disagree. The food was good. I never did get a water, asked twice.

Location

Poor sleep due to Sunday night parties, complained about a party past quiet hour that was could be heard/felt from 5th floor and was told they can keep their party going until 1am when quiet hour should’ve been after 11

Did not have breakfast; front desk staff excellent, efficient. Location perfect for my needs. Appreciated the fitness centre.