Loved the view of the bay. The room was perfect, comfortable and clean. Nice location. Loved it.

the gentleman at the reception desk that we delt with was exceptional, a positive asset for your hotel also found your concierge to be pleasant and very helpful

I thought I had a bay view room, but literally had to look sideways out the window to see the bay, I was traveling with my grandson and would have liked him to ahve had a nicer experience in san francisco

Great location, very friendly staff. Literally felt like home :)

N/A

Everyone at 1 Hotel San Francisco was friendly, helpful, and kind - from the security doorman and reception to the wait staff and bar tenders. Food was well prepared and tasty. I ate a greek salad and skewers (steak and shrimp) prior to last nights party, and during the party the hors d'oeuvres I tried were caviar on goat cheese, and crab cakes. Also grabbed a falafel to take upstairs as I was leaving the party. I used the hotel app to order room service for breakfast, delivery was very quick, hot, and fresh, I ordered the basics- eggs, bacon, fruit, croissants, and fingerling potatoes, there was vegan chorizo oh and a sweet potato something too but I didn't taste it. Anyway, all in all I think you'd enjoy a stay here, with so much to do, see, and taste in the area (all within walking distance) plus the hotel has an e-car and e-bikes available as well.

more towel racks in the bathroom, and a microwave either in the room or at the ice machine

The room was very nice just for the price I thought it would be a little higher than the second floor. Still had a view of most of the fireworks so that was good since that was why we booked with them. The hotel really is quite nice. Great location.

we had requested a cot (supposed to be free) which was never sent to room but we were charged for a bed ($50+). Room service forgot the fries for dinner but when they finally brought them, they charged $20 more for the fries and delivery which was already paid for. For breakfast, the bacon and potatoes were burned. They did comp the breakfast but we didn't order much to start with. They did say they would credit back for the bed/cot that we never received. We didn't figure out about the overcharge for the fries till after we left but don't know if we want to deal with trying to get the credit for that.

Location was great! Very central and easy access to transportation available.

Tub was stained. Our last night was a little noisy and people knocked on our door at 3 am going to a party next door.

clean

Booking.com

The entire hotel experience was super! The staff was excellent - professional, efficient, and pleasant. The hotel has good food, though I wish they made fresh smoothies. The outdoor terrace closes around 10p, which was a little early but workable. We liked nearly everything and would stay there again.

The gym was just so-so. Could use more than one elliptical machine. It also felt a little dark and secluded, which wasn't great even though it was on the second floor.

Great location, high service level, rooms were very well designed

Nothing

The renewable focus and decor was outstanding. Front desk and concierge were very accommodating and professional. The room was upscale and unique. The view was incredible and location was on the Embarcadero. My boyfriend called concierge and asked them to surprise me with flowers. They went above and beyond to get me beautiful and exquisite flowers delivered to my room. I was surprised and happy and boyfriend was pleased.

Only had room service breakfast which was excellent Difficulty in making dinner reservation … one night full … though didn’t look like it and another closed to hotel guests due to private party

Expensive

Bathroom was FILTHY. Tub was also clogged with brown stains all over it. Staff came to clean it, but we should not have seen a room in this condition. Another room was offered, but it was half the size and would not have sufficient space for our party of 4. Very modest credit was offered to offset the inconvenience, but it was not really enough to make up for the shock of how dirty the bathroom was.

location,location, location also free rides in electric vehicle

For$700 a night a room, it could have been less spartan . in one room the shower didn’t work. a cafe where you line up to order and get your own water and wind u with a hefty tab for a light meal also was disappointing. They couldn’t print a final bill when I left. I still don’t know what the final charge is.

Very welcoming

I can honestly say that wasn’t anything I didn’t like

location. Bed was top notch

low water pressure. Restaurant wasn’t full service. most folks had been mMany front line folks were new hires.For the price I expected mo