The staff was friendly and very responsive. They were attentive when we left and entered the hotel.

The room we stayed in was very outdated. For the price we paid, we expected more. The bathroom fixtures (soap dishes) were covered in rust; the bathroom door handles to enter and exit were two different finishes and did not match; there was no table or counter in the bathroom to lay clothing while showering (we had to bring in a table from the main room area to have in the bathroom so that we didn't have to lay our clean clothes on the toilet); the bathroom sink was on the outside of the bath area so we had to leave the bathroom to wash our face, brush teeth, etc.); and the room needed touch-up paint to make it look and feel fresher/kept up. The rooms need some serious updating.

new and nice

no breakfast

HOSPITALITY from all the staff members. they were thankful we were there and caring in our needs. trendy decor, comfortable furniture and beds. good food.

our room smelled like a boys locker room. the last Marmot in Miami that I stayed at had the same smell. so we spent our downtime in the lobby area.

location, friendly staff

people running on corridors after midnight and loud people at the pool same time

The location was centralized.

The elevators were slow….

I was okay. But I will not book at this property again.

Front desk service. They clearly showed you they are prejudice against colored people and raised the price on you at the desk. The way they communicate with you about issues not helpful at all. I had to act to just ignore their attitude and be the bigger person.

location

no dislikes

location and friendly service

all is well

It is close to the Halifax Medical Center where my husband was a patient due to a motorcycle accident in which he sustained traumatic injuries.

The front staff knew I was there because of my husband. they told me they were sorry but couldn’t help me. They were booked to capacity, no vacancies. They had nothing to offer me. I went back to my car, drive to three other hotels, no vacancies as well. I was tired, extremely upset about my husband, and not thinking clearly. As I sat in my truck in tears suddenly I thought why not try a hotel app. What do you know Booking.com listed a room available at this very same hotel. Why is it that clearly seeing my distress these front desk clerks couldn’t be bother with me long enough to suggest I try getting one of the rooms being held by Booking.com?