Great night staff

The room heater broke. We were not offered another room or a discount. They took 2 sodas off our bill that was it.

the location and staff were fantastic! we had a great time at CHAR for drinks before our event and a night cap! would absolutely stay here again!!

nothing!!

Excellent food and no charge with the room!!

Na

good location and very accessible good food

4 day room cleaning policy is unacceptable prices in Resturant are way too expensive

restaurant was overpriced but good, pool was great for kids.

good location, clean, convenient

rooms are outdated and overpriced

very clean, liked having a bar and restaurant on the premise even though we didn’t eat there we did get drinks which were made very well. liked the easy parking and access. shower was hot, nice heat and cooling in the rooms, our suite was spacious. front desk staff seemed frazzled (felt bad for them) but very nice. hotel seems a little worn out in spots but everything seems sparkling clean which we loved. decor was hip and free good, hot coffee in lobby was very nice.

booked a king suite, ended up with a double queen with no explanation or notice. didn’t ask to substitute as we checked in late and had a dinner reservation. other than that, very nice property.

10 minute walk at most to great entertainment and food venues.

Complimentary breakfast was very good. Location to local downtown was exactly what we were looking for

Staff were rude- short with us. Our key card wouldn’t work to open the door to the pool and the staff member just sat inside the pool area and ignored us (mom dad and 2 little kids). Another guest had to open the door for us. Also we stayed on the 6th floor- maybe invest in some air fresheners as the smell of musty/weed/wet dog permeated the halls and our room. FABREEZE!

Breakfast was good

Nice hotel beautiful location staff is excellent