In the pretty town of Dunkeld

Thread bare carpets on stairs Garden untidy Car park unkempt

The breakfast was excellent, great options for the hot meals.

Lovely hotel, friendly staff. Great breakfast.

We stayed in the annexe and shower was cold.

Old fashioned room Only one out of 4 lights working in bathroom Door slams shut One small easy chair

perfectly pleasant and clean room. It was spacious and comfortable. Central to lots of lovely walks. Staff were absolutely charming and couldn’t have been more helpful.

Could have a more varied dinner menu. Not much choice available for vegan/vegetarians. Would have liked decaffeinated coffee in the room anc available in restaurant.

Staff were great. Went out of their way to help. Bed was comfortable. Was in a good location

room wasn't cleaned, cobwebs all over the ceiling. Walls you could hear everything through. Menu had loads of things not available.

it was no where near worth the money

Great Breakfast and friendly breakfast staff! Rooms were clean and good value for money

Cold shower lack of management bad day staff poor service

Staff were really lovely, good food. Gorgeous building.

Wasn't the cleanest, and the light wasn't working in the shower. Very basic/fine stay!

The breakfast is really good. On-site parking. The shower is really good.

When we arrived, the chalet was nice and warm but it got a bit colder later on and an extra blanket would have been good.

Breakfast was very poor

Trained staff

Cooked food was passable.

On entering the hotel we found a picture lying on the floor. It had fallen off the wall. The stair carpet was ripped. The curtains in our room were too small and didn't cover the window. The ceiling smoke detector in our room had no cover and the wires were hanging out! No shelving or towel rail in the bathroom. Bedside lamp was falty. Hall lighting outside our room did not work. At breakfast the jug containing hot water had no button to allow it to pour - the waitress said I needed to unscrew the lid to pour the hot water.! Only 2 staff on duty covering bar, dining, reception. On arrival the receptionist said she had no record of our booking booked through booking.com.

rooms were comfortable, clean and warm. Bar was homely and welcoming

could probably do with a bit of upgrading

We absolutely adored dinner, one of the best meals I've ever ever had. Chef is absolutely amazing Receptionist was there in the evening and morning she was extremely helpful and very welcoming Man taking our order in the evening was lovely and had us Laughing away all night. Breakfast was quick and lovely

The room was cold unfortunately They did seem slightly short staffed (no fault of there own)

exceeded expectations

No complaints

Location was good - breakfast was really good

Was expensive, although cheaper than the most expensive place in Dunkeld. Dank and dusty; needs to be refreshed a lot. Room was incredibly small; not room to walk around open suitcases. Was afraid if there was a fire - how to get out!

room was warm and comfortable

items missing from room ie spoons for making coffee. ran out of food for breakfast, dining room was freezing. that said, it was -9 outside and snowing so deliveries could have been affected

Breakfast was good but the cutlery was dusty - not clean

Finding a rat / mouse trap under the bef

There is a very small staff team. Two young men who had only recently started were super efficient, helpful and friendly. The staff make all the difference. And they work hard!!

Shower is tiny with poorly functioning door. (this was the same issue as my last stay in February. ). Its a fixed shower head at high level and the shower is so small you can't avoid standing underneath the showerhead and under the cold water until the water heats up. Really cheap, nasty ill fitting seat on the wc. The liquid soap had floaters in it and didn't look clean. no shower mats provided. No haridryer provided. Breakfast is passable but teas and coffees lukewark. A pot of hot tea would make all the difference. limited choice of boxed cereals . Yoghurt provided on day 2 but not day 1. cooked breakfast was ok but lack of fruit .