Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I had a blast. It's always tough finding a good vacation rental near Disney World for 10 people, but this house had enough space for all of us and then some.

We had a small issue with the hot tub and the owner was so quick to help out and sent someone over right away.

It was such a pleasure, clean, and perfect for our stay!

This property was very spacious and served our needs well by being close to all of our activities. The weather was quite chilly during our visit so we only used the pool and hot tub once. When we arrived at the property there was a maintenance person fixing the screen over the pool.

We stayed 3 nights and were at Disney most of our stay. We have stayed in Windsor Hills multiple times in amazing houses. This is not what I would describe as amazing. Checkin was supposed to be at 4, they were not done cleaning till closer to 5. The day we checked out, my husband dropped us off at the pool while he packed up. Sometime right after 10, they changed the lock code and he couldn’t get back in. House was WAY over priced. It is spacious, but not kid friendly. For being a “Disney” house with 5 bedrooms, there is nothing for kids in this house. Not even plastic dishes. It did the job and was better than four kids being in a hotel room at Disney, but there is nothing special about this house. The garage isn’t even a game room or movie theater like most houses in the neighborhood. I was overall disappointed and felt like I paid way too much for this three night stay.

Many of the beds had not been washed upon arrival. The property only provides one load of laundry soap which we quickly used to watch some bedding. We called the property manager and they failed to assist satisfactorily. Dishes and silverware was put away dirty and all had to be washed again. The property manager must count your nights and then provides one dishwasher soap per day. The home is Ill equipped with necessary items to maintain cleanliness and as a result needs a deep clean everywhere. Flooring is dirty and worn, limited towels and supplies. Community pool passes were not at the home upon check-in. Good location. Maps tries to enter and exit at owner gates where you do not have access. Close to Disney. Pool was cold the first couple of days and was very warm on day three. Holes in the pool netting let in leaves into the pool and a small snake one evening.

This house was nice. It's really missing upgrades in order for it to be listed as beautiful. The house is screaming to be upgraded!!! I enjoyed my stay, but was missing the up to date feel. Needs new appliances, tables, chairs, carpet, rug, bigger TVs, mattresses etc. Get rid of the old and bring in the new...this house would be 5 stars. Overall, it took care of our needs and the staff responded timely to our requests. Please update the house!!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this house! After reading reviews we weren’t sure what to expect but the house was spacious, clean and had everything that we needed for a week visiting Disney! The community was excellent and we enjoyed havcunf the extra space for our family. We went with my parents and my husbands parents and our two kids and it was the perfect layout! Would stay again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We loved this house! After reading reviews we weren’t sure what to expect but the house was spacious, clean and had everything that we needed for a week visiting Disney! The community was excellent and we enjoyed havcunf the extra space for our family. We went with my parents and my husbands parents and our two kids and it was the perfect layout! Would stay again!

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We rented through Marriott Homes & Villas expecting Marriott quality. Unfortunately, it was not. It began with scratchy 200 thread count sheets, no bath mats, wobbly table & chairs, and included an ant infestation. In addition, the pictures of the house (including the one that accompanies this request for a review) show two pool lounge chairs. These were not at the home when we were there. I called Casiola and asked for chairs (as this was a major reason I booked this house during COVID) and told there was nothing they could do. *Ants in bathroom.*Dead **** roaches (2) on floor of bathroom*Shower head only had about 30/55ish jets working at very low pressure*AC was inconsistent; comfortable to hot very quickly*Pool/hot tub heat. Non existent until monday afternoon. Through the rest if the week, pool got progressively hotter, to the point that on friday it was way too warm. The pool was 94. That temp was recorded early morning and after several storms. Hot tub temperatures should be 95 degrees +.*Pool nor hot tub was cleaned before our check in; dirt on pool and tub floor. Water was not clear, needing chemical check. Magically the dirt disappeared Wednesday, and both the pool and hot tub had been treated---the water was clearer. *4 Hot tub jets--1 was functional, 2 were barely spurting bubbles, and 1 was essentially non- functional.*Living room couch was well past its life of usefulness, very poor condition.*Lack of lounge chairs poolside.*The fridge froze items. And the freezer was just freezing. *Icemaker did not keep up with demands, even though I was the only person who utilized drinks with ice-- say this to mean I like as much as possible with my beverage instead of normal amount of ice.*Dining table is unstable. At least one of the chairs has a very loose leg which needs repair.*Tiled floors throughout bathrooms and entry fr

Rating Details: The property manager was somewhat unhelpful. The vacation rental was somewhat dirty. I was happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We rented through Marriott Homes & Villas expecting Marriott quality. Unfortunately, it was not. It began with scratchy 200 thread count sheets, no bath mats, wobbly table & chairs, and included an ant infestation. In addition, the pictures of the house (including the one that accompanies this request for a review) show two pool lounge chairs. These were not at the home when we were there. I called Casiola and asked for chairs (as this was a major reason I booked this house during COVID) and told there was nothing they could do.

*Ants in bathroom.

*Dead **** roaches (2) on floor of bathroom

*Shower head only had about 30/55ish jets working at very low pressure

*AC was inconsistent; comfortable to hot very quickly

*Pool/hot tub heat. Non existent until monday afternoon. Through the rest if the week, pool got progressively hotter, to the point that on friday it was way too warm. The pool was 94. That temp was recorded early morning and after several storms. Hot tub temperatures should be 95 degrees +.

*Pool nor hot tub was cleaned before our check in; dirt on pool and tub floor. Water was not clear, needing chemical check. Magically the dirt disappeared Wednesday, and both the pool and hot tub had been treated---the water was clearer.

*4 Hot tub jets--1 was functional, 2 were barely spurting bubbles, and 1 was essentially non- functional.

*Living room couch was well past its life of usefulness, very poor condition.

*Lack of lounge chairs poolside.

*The fridge froze items. And the freezer was just freezing.

*Icemaker did not keep up with demands, even though I was the only person who utilized drinks with ice-- say this to mean I like as much as possible with my beverage instead of normal amount of ice.

*Dining table is unstable. At least one of the chairs has a very loose leg which needs repair.

*Tiled floors throughout bathrooms and entry fr

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The checkin process was a disaster. Except for the checkin process the overall stay was very good.

The property was very centric. The design was very pretty and the house was very spacious. The security of the condominium is very tight so you feel safe. Pool was warn and very nice size. Some things we encounter.: The bed matressess needs to be updated, it was very uncomfortable to sleep in as the bed sink when you lay down more than a regular soft bed. You wake up with a lot of pain on your back. One of the toilets downstairs, the seat, need to be changed as its cracked and when you sit down it pinch you. The central AC vent needs to be clean. When you get inside of the property you can see the black dust on it. Overall it was a good place to saty with the family

The house was FILTHY! There were bugs everywhere. There was food under the washroom sink. The rug in the front was DIRTY. The pool was DIRTY!!! We called to get the situation rectified and constantly was lied to. We were promised that an exterminator and cleaning service would come out the next day and it never happened. We called CONTINUOUSLY and got the run around. We will never book with Casiola Again

Property was as expected.

Just needed to be a little cleaner

Rating Details: The property manager was more than helpful. The vacation rental was clean. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My experience wasn’t that great and the service was bad I waited two days in half for my heating pool to work and 24 hours just for someone to come check it money was refund it but we hardly use the pool because it was freezing. We had bad Internet connection.

Rating Details: The property manager was more than helpful. The vacation rental was very dirty. I was more than happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Paid for a month's stay to enjoy the entire property and the pool was unusable for 25 of the thirty days. Pool maintenance occurred the day before our departure.
Property was not clean and there were a list of maintenance issues that needed to be addressed.
Property was NOT clean.
Staff and management were professional and as helpful as they could be.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great, the only thing that we didn't like were the beds. They were way to soft.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice home and clean! Really enjoyed our stay with our family

This home was perfect for our family. Clean and just as described. It’s close to a lot of places, including Disney!