Very comfortable home perfect distance to and from the lodge. Broken coffee pot was the only set back throughout the stay. Great views of wildlife in the backyard

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was very clean and had amazing views , the only down side was it snowed heavily and the driveway wasn’t plowed and was very slick but besides that the house was very nice warm and charming we enjoyed our stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: House was very clean and had amazing views , the only down side was it snowed heavily and the driveway wasn’t plowed and was very slick but besides that the house was very nice warm and charming we enjoyed our stay

Beautiful mountain and good location close to ski resorts too We enjoyed staying there and everything clean except the shower curtain in the Master Bedroom.

Rating Details: The property manager was more than helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Aside from incorrect map with rental location, experience with rental agency was good. Somewhat inconvenient that we had to haul away all garbage.

A few small, inexpensive changes/additions, this would be an excellent 5 star rental. We took our entire immediate family, 6 people, and was in the cabin for 4 days. This cabin was adequate. It was super clean, the WIFI was good, it is in a great location and all appliances worked. I think it could have been more accommodating. When we go on vacation we appreciate a rental home that offers comforts similar to our own home. There was only 1 towel per person, I use a clean towel every time I shower, so we had to purchase laundry detergent and wash towels every day. There was only 1 pillow per person, we had to purchase pillows. Limited blankets,, we also had to purchase blankets. A TV that allowed for streaming would have been great. A Keurig coffee maker is much more sanitary than the old style drip machine provided. All of these items could be supplied for around $100-$150 and then this would be an excellent comfortable place to stay. If the owner reads this, call me if you want help selecting low cost items to complete your awesome cabin. 😁 This is truly just me trying to be helpful. The advice is free, do with it what you will.

Our family went up to the NC Mountains to select Christmas Tree as we do every year. This house worked out great for our family. It is a well built, nice house. The location was great and in a nice quite, walkable community. The house was also very clean with a well stocked kitchen for us to cook meals for our family. There were only a few items that could use improvement. One was the limited Living Room seating, we could have used another loveseat or sofa. Also, the lamp switch in the upstairs twin bedroom was broken and a few extra blankets, throws and pillows would have been nice. Overall a very nice rental and we would stay there again.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great stay

Beautiful cabin, premier host, equipped gourmet kitchen, large decks, relax on screened porch, 4tvs. Porch without chairs is unusable. Screen room without cushions is unusable. Large deck without chairs unusable. 4 TVs is really 2 TVs and 2 unusable monitors. Gourmet kitchen with only 3 wine glasses?? House had fabulous potential but would not rent again with these shortcomings. Property management was wonderful and addressed other issues.

Rating Details: The property manager was very helpful. The vacation rental was clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great. We love BannerElk and RRER is a great rental company. Like most places we rent it was clear the owners of the property are absentee owners. Both the front and patio doors were almost 8mposdible to lock, the screen was completely missing from the patio door, hardly any patio furniture and several other things

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time while visiting this rental. Everything was in perfect condition and very clean. We would definitely stay here again.

We had a great stay for a family of 4. All the necessary amenities were provided as described and they kitchen is well stocked. Thanks!

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Very nice cabin. It was peaceful and in a good location.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice cabin. It was peaceful and in a good location.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice cabin. Some good features, like a gas fireplace. Provided a lot of heat upstairs. Bathrooms are good size.
Could use a few more “comfy” blankets. It was loud as you could hear through the floor snoring. Very little outdoor furniture.
We would stay there again.
The rental office would not allow an hour extra to check out on daylight savings Sunday. Kinda not good pr.

Rating Details:The property manager was adequately helpful.The vacation rental was spotless.I was more than happy with the location.I was satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Nice cabin. Some good features, like a gas fireplace. Provided a lot of heat upstairs. Bathrooms are good size. Could use a few more “comfy” blankets. It was loud as you could hear through the floor snoring. Very little outdoor furniture. We would stay there again. The rental office would not allow an hour extra to check out on daylight savings Sunday. Kinda not good pr.

The house was very nice. Well furnished. Beds were comfortable. Perfect for what we needed. The snow made it that much better.

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We were pleased with the house - it is a nice place in a location close to Sugar Mountain. Everything worked well and the king bed was comfy.
I was not super pleased with the rental agency - they neglected to inform us that we would need 4x4 to get to the house in January. The gas logs did not work and communication about repairing them was lacking (and they didn't repair them while we were there). The instructions about trash were confusing and we had to take our own trash to a separate location. The house was mostly clean but could use a good dusting on lesser used areas. Overall, our trip was fine but we will not choose a property with this management company again.

Everything works, clean house, bathrooms clean, only thing I really meed and the house doesn't have is a snow shovel, I couldn't clean the back porch and driveway.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great home. Stayed here several times. If snow/ice need 4x4

Rating Details:The property manager was very helpful.The vacation rental was spotless.I was very happy with the location.I was very satisfied with the condition of the vacation rental.Overall, I recommend this vacation rental.Reviewer Comments:Great home. Stayed here several times. If snow/ice need 4x4

Cabin was awesome, but Sugar Mt. was not.

This house exceeded my expectations!! Super clean and very well equipped for the week stay.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time and were well pleased with our cabin on Sugar Mountain. We highly recommend Resort Rentals for first class service. Thanks Y'all !!!

Rating Details: The property manager was adequately helpful. The vacation rental was very dirty. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We plan a family trip to Banner Elk & Sugar Mountain at least once a year, we love it there!!! We loved the front yard on this rental and even had a family of deer running and playing and a big ol bear wander by. Unfortunately, the cleanliness of this rental was seriously lacking to say the least. We figured during “these times” (COVID) the rental/cleaning companies would take extra care to make sure guests feel safe & comfortable. After our 12 hour drive with a 5 year old, my husband & grandparents in the same vehicle I also had to re-clean the kitchen, dishes, bathrooms and wash all of the bedding because I was so uncomfortable that they were not cleaned properly! I had brought some of my own cleaning supplies (Clorox wipes, antibacterial soap, Lysol, laundry detergent. Etc) by the time I was finished it was passed dinner time and I had used up almost all of my own personal cleaning supplies within the first day. (Couple examples: mold filled cooking pot, dirty hand prints the entire way up the stair well & in the twin bedroom, random smears, food splatters & boogers on walls and there obvious stains on the master bedding & extra blanket). I will say, I did call and leave a vm and emailed with pictures for the rental company who did call me the next morning but I was so infuriated and grossed out that I opted not to answer because I didn’t want to say anything I’d feel bad about & possibly ruin the vacation more. I had already cleaned practically the entire house and washed all of the bedding so, what was the point of upsetting myself again or having them send out their “cleaning” crew again. I do not blame the owners for this issue but I do blame the rental company. I hope they have been checking on their “cleaning” crews work because we will never go through that rental company again and will use one we have previously used numerous times before and were happy with. The house was nice I just hope the cleanl

Not happy with my stay

Our Family had a great time at this rental. The Location was perfectly located basically in the middle of all the attractions we had planned to do. There was even a Fireworks display at the top of the mountain all in the resort area. We walked to a shuttle that took us to the top of Sugar Mountain where we were able to view Fireworks being launched in many locations. We enjoyed our stay!

Great trip

Was very impressed with this property. It was the nicest property we have stayed in. Everything was first rate. Thank you for allowing us to use your property.

We had a great time and the place was very cozy

We really enjoyed staying here for the Thanksgiving holiday. Would definitely recommend a stay at this property.