El trato de todo el personal y las instalaciones y la ubicación y principalmente el trato del dueño

El desayuno poco variado

People are nice.

the hotel was very cold and the neighborhood is not nice at all. We stayed for a single night but if I had to be back to Bogotá I would choose somewhere else. Beds are hard and pillows are big and hard too.

Good location, walking distance to the Candelaria area. Spacious room with seating area. Friendly and helpful staff.

The beds were hard and the pillows large and uncomfortable. Tepid shower. Noisy as voices carried from the cafe/breakfast area up the stairwell.

Good location, nice room.

There was no running water for several hours and the staff and owner of the hotel refused to offer any compensation for the lack of service provided, and were generally not helpful during the discussion.

The hotel is within a ten to fifteen-minute walk to key monuments and places of interest (Museo de Oro, Museo Botero, Plaza Bolívar, La Candelaria). Our room (and bathroom) was very spacious and in excellent condition, apparently recently refurbished, and with lots of original artwork on the walls. There was also a little kitchen area where you could cook if you wanted to, all for a very reasonable price. Staff were friendly and helpful - they looked after our bags for a few hours after we checked out and booked a secure taxi for our trips from and to the airport, both of which went without a hitch. Breakfast was served in a nice café attached to the hotel and offered decent options.

The wifi was patchy in our room, but was good in the reception/ breakfast areas. We arrived late in the evening and the street outside the hotel felt unsafe. It's a bit rough, though fine by day. We avoided arriving back on foot late in the evening and didn't venture out after dark. The pillows were the hardest I've ever experienced - I resorted to folding a blanket to use instead.

The location was good and the room was the biggest we had during our whole journey in Columbia!!

it was quite cold and the pillows are very uncomfortable

location

Staff can not speak English and rooms are cold. I think the problem is everywhere in Bogota. No heating system

Great attentive staff and fantastic rooms