The breakfast is very good, staff so friendly, overall is very good

Clean rooms, check in process was fast, friendly staff.

It was decorated nicely for Christmas with lights

There was no on premise parking for my Tacoma. when I went to leave the next day, I arrived to get my vehicle, the gate was locked, and no one was there to open the door. JYE hotel sent someone to come up and open the gates. Just so you’ll know

The staff

the location

the room wasn’t on good condition

Lovely modern hotel with excellent friendly staff. It's located across the street from where the collectivos and taxis wait. The shower was hot. Free tea and coffee in the lobby. Only 10 minutes walk to the main street on the city. Very clean and comfortable. Good TV with many channels and refrigerator too.

The only reason I'm not giving this hotel a 10/10 is the WiFi in our third floor room was spotty. Bed is small for a couple but fine for a few nights.

The entire room was always clean, the bathroom is good size and during the night the hotel was quiet which is really good to sleep. Has a great location, just few meters where the vans arrive from Pachuca, also is an excelente starting point to explore the town or take a taxi to go to other near towns.

Everything was great!

Location! Stuff!

wifi needs little boost! it was ok, but not stable.

The room was confortable and clean, also the restaurant is nice and the food tasty.

In winter it would really nice if the room had a heater. In spite of that I would be back in other chance

Location

It was very dusty under the bed. It tells you hey only clean in the visible areas.

Great location to downtown, clean

The sheets felt moist, we had to sleep over the covers