Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice for 2 couples or couple with children

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice for 2 couples or couple with children

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It started off kinda of rough without the images not matching the room promise but everything work out. Very pleasant!

Happy to have went with this property, super nice host and great home.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very beautiful place to stay, it have everything that you need and is very good spot .... 2 minutes from Publix and 1 minutes from gastation 7 eleven .... Very close to Seaworld , Aquatica and more.... Really recommend it .....

We LOVE LOVE LOVE Vista Cay! We have stayed here for several years. The grounds are beautiful and the staff kind and courteous. This stay was not the same. This was our first experience with Casiola rentals instead of Millenium. The help center was never open. You had to email and wait for replies. They did not repair broken furniture or take care of ants and food crumbs left in the unit prior to our arrival. Disappointed in management. The unit was nice. Linens are provided. There are no bath mats for either bathroom. Furniture was nice and comfortable. I think the lack of employees due to COVID may have been part of the issue, but I expected more from a management company.

We LOVE LOVE LOVE Vista Cay! We have stayed here for several years. The grounds are beautiful and the staff kind and courteous. This stay was not the same. This was our first experience with Casiola rentals instead of Millenium. The help center was never open. You had to email and wait for replies. They did not repair broken furniture or take care of ants and food crumbs left in the unit prior to our arrival. Disappointed in management. The unit was nice. Linens are provided. There are no bath mats for either bathroom. Furniture was nice and comfortable. I think the lack of employees due to COVID may have been part of the issue, but I expected more from a management company.

The emailing the property management co was a pain and having to wait for a call is even worse

The emailing the property management co was a pain and having to wait for a call is even worse

Nice place to stay.

Great location, clean and has comfortable beds! Will come again!

Nice place to stay.

The resort was quite pleasant overall — but we were totally put off by the wasted space in the bathroom, strange vanity configuration and the dirty baseboards.

The condo was clean and the property was beautiful. The management company was horrible! They emailed and asked if I wanted a late check out and I replied yes but then I go back to my condo at 11:04 and was locked out. I tried to call and email for 30 minutes with no one available to let me back in. Then when I finally talked to a live person they blamed me and asked who approved my late check out. I gave them the name of the person and then they back pedaled. At this point we sat outside for over 30 minutes in the 95 degree heat so it ruined having a late check out so we left. They did not try to apologize or anything. The only thing they wanted was the extra $50 for a late check out. Terrible customer service! I loved the property but would never book through Casiolo again! Poor management and not available if you need something!

The condo was clean and the property was beautiful. The management company was horrible! They emailed and asked if I wanted a late check out and I replied yes but then I go back to my condo at 11:04 and was locked out. I tried to call and email for 30 minutes with no one available to let me back in. Then when I finally talked to a live person they blamed me and asked who approved my late check out. I gave them the name of the person and then they back pedaled. At this point we sat outside for over 30 minutes in the 95 degree heat so it ruined having a late check out so we left. They did not try to apologize or anything. The only thing they wanted was the extra $50 for a late check out. Terrible customer service! I loved the property but would never book through Casiolo again! Poor management and not available if you need something!

The resort was quite pleasant overall — but we were totally put off by the wasted space in the bathroom, strange vanity configuration and the dirty baseboards.

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Upon arrival the staff was still cleaning. There was laundry on the floor and in the washer and dryer. The beds weren't made. No pillows on the sofas. Sofas were dirty with some stains. Internet didn't work. They provided the wifi from the condo below. Microwave didn't work. They brought in a small countertop micro the next day. Dishwasher didn't work. Stove heats unevenly. Lights burnt out in second bedroom. Whole apartment needs to be renovated and updated. Bathroom cabinets are extremely low to the ground. Some nails in the walls where things use to hang. Beds and pillows very uncomfortable. Sheets were not soft. Casiola staff answered a few of my emails the first and second day...after that they stopped answering me. I stayed for 8 nights. After the 3rd night, I asked if there was another condo we could move to. I never received a response. I could never get anyone to answer the phone either. I have stayed at Vista Cay before and I do like the property and the location for my family. I booked with Casiola this time because they allowed me to bring my cat. However, I was overall very disappointed with the condo and the service. I would not recommend to anyone.

Rating Details:The property manager was very unhelpful.The vacation rental was clean.I was very happy with the location.I was very dissatisfied with the condition of the vacation rental.Overall, I do not recommend this vacation rental.Reviewer Comments:Upon arrival the staff was still cleaning. There was laundry on the floor and in the washer and dryer. The beds weren't made. No pillows on the sofas. Sofas were dirty with some stains. Internet didn't work. They provided the wifi from the condo below. Microwave didn't work. They brought in a small countertop micro the next day. Dishwasher didn't work. Stove heats unevenly. Lights burnt out in second bedroom. Whole apartment needs to be renovated and updated. Bathroom cabinets are extremely low to the ground. Some nails in the walls where things use to hang. Beds and pillows very uncomfortable. Sheets were not soft. Casiola staff answered a few of my emails the first and second day...after that they stopped answering me. I stayed for 8 nights. After the 3rd night, I asked if there was another condo we could move to. I never received a response. I could never get anyone to answer the phone either. I have stayed at Vista Cay before and I do like the property and the location for my family. I booked with Casiola this time because they allowed me to bring my cat. However, I was overall very disappointed with the condo and the service. I would not recommend to anyone.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very helpful and always available, quick responses extremely accommodating.

Here for the sunshine qualifier at the OCCC and this is a perfect location and place for our needs.

This property is beautiful, great location, and the condo was super clean with everything needed.

Nice condo in quiet resort.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Estar em Orlando como se estivesse em sua casa. Apartamento com lavanderia e cozinha. Ótimos quartos e sala.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: very nice and convenient

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Located inside of the Vista Cay complex. This is a great way to vacation. All the amenities of a resort- pool-bar- gym, walking path. Without the added expense. The unit was very clean and updated. Great for a Lang stay with extended family or friends. Easy in and out in a gated community. A short ride from anywhere you want to be.

Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Em resumo, gostamos muito de tudo, o apartamento estava muito limpo e era bem localizado. Super recomendo! 2 únicas observações: 1. O colchão da cama do casal estava um pouco afundado do lado esquerdo, junto à janela. 2. As senhas para acesso ao apartamento e ao condomínio poderiam ser fornecidas com uma antecedência maior à chegada, sem burocracia. Eu não tinha sinal de internet (chegando de outro país) e tivemos que conseguir sinal de internet, para enviar uma cópia do cartão de crédito comprovando que éramos nós que havíamos feito a reserva.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Excellent all round!

Rating Details: The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Just a few suggestions: towel hooks for both bathrooms as there is nowhere to hang used towels or hand towels, suitcase rack in the closet would be nice. Living room couch’s could be replaced, worn and not very comfortable.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Few issues that I can repeort the water pressure was in the master shower was very low, and the water heater capacity was small and couldn’t keep up the hot water going if two person very taking showers back to back or at the same time.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Fantastic time!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a great surprise! Clean, child & pet friendly condo next to all the theme parks & incredible restaurants! Wonderful pool! Hurricane Irma was taken seriously by the property owners-ensuring guests were safe. We look forward to staying here again!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Condo was very nice and clean but could use some updates. no hooks for towels in the bathroom no shelves for shampoo and conditioner in the master bathroom shower and needs ceiling fans in the bedrooms to circulate cool air. All in all very nice condo