Es un hotel de la cadena donde sabes lo que vas a encontrar. Todo muy bien !

Lage super! 2 Gehminuten zu Bahnhof und mit 5 Bahnfahrt Minuten kommt man schon in Luzern Bahnhof an. Sehr komfortables Zimmer, fast neu und schön gestaltet. Tipp: da es ein neue Stadtteil ist, findet weder Auto-Navi noch Google Maps. Wenn man mit Auto hinfahr, muss man die Strasse nebenan, Nidfeldstrasse, eingeben.

Das Frühstück ist bisschen zu einfach bzw. auf die billlige seite, für das Preisverhältnis.

Convenient location

Staff at the reception very very rude and called us racist and insulted us very bad behaviour, checking we had to wait and the trainee was not able to do things without the senior Maria who was very rude . Also another staff at the reception did not disclose her name was abrupt, no manager to attend and next day on persistent spoke the manager who was not willing to take the heed to our experience ! We have stayed internationally in my of your properties but not seen this kind of behavior and reception ! No porter available to pick up and drop luggage . Cleaning of the room also was on request and after few reminders.

Location and Breakfast

Nothing

Frühstück war gut und die Lage wirklich top

Keine Nüsse beim Frühstück

All was good Breakfast was good Beds were comfy & clean

4AM fire alarm, whch scared us half to death.... nobody's fault, just couldn't get back to sleep after that & had a long drive ahead the next day.

A estrutura do hotel, de forma conjunta com sua localização são muito bons, valendo a pena

A equipe da recepção é mal treinada, dá informações desencontradas, além de serem impacientes e grossos. Em momento algum informaram sobre a taxa da cidade e ao questiona-los, se mostraram confusos e até mesmo grossos ao serem confrontados, principalmente a atendente que realizou meu check out.

Tudo

Easy car parking. Good breakfast. Clean and new.

Boa localização fora da confusão e a estação de comboio estava a 3 min para o centro de Lucerna.

Bom pequeno almoço apenas faltaram os ovos mexidos.

Ambiente molto pulito e confortevole. Colazione buona con buona scelta di salato e dolce. Comodo parcheggio a prezzo ragionevole e vicinissimo alla fermata del treno che in 4 minuti ti porta a Lucerna. Giusto rapporto qualità-prezzo.

Nulla

De kamer was zeer proper, stil, de bedden waren prima en aan het onthaal werd je vriendelijk onthaald.

Bij het aankomen was de parking van het hotel volzet en moesten we er tegenover gaan parkeren in een publieke garage. Dat vond ik persoonlijk niet erg veilig. 'S morgens bij het ontbijt liep het compleet in het 100, het brood was op, we moesten wachten tot de volgende voorbakbroodjes er na 15min uitkwamen die dan gelijk weer allemaal op waren, er was geen beleg, de tafels waren allemaal volzet ofwel vuil, we moesten zeker 15 min wachten alvorens we konden starten. Het is een doorreishotel maar duidelijk niet voorbereid op het aantal gasten. We zijn dan pas om 10 uur terug aan onze rit kunnen beginnen.... heel jammer en frustrerend. Jammer want we bezochten dit hotel in mei en het was perfect, we kregen elk een aparte zak met kraakverse broodjes (geen voorbak) en en bord met beleg en dat was top, en beter te organiseren op voorhand, zonder te veel personeel. Nog een minpunt, volgens mij staat er nergens dat je voor de hond moet bijbetalen, heb daar zeker geen bezwaar tegen maar er was niks voorzien voor een hond, geen drinkwaterbak, geen matje, wat in andere hotels wel het geval is.

Sehr freundliches Personal und sauberes, praktisches Hotel.

Die Zimmertemperatur war in einigen Zimmern schlecht bis garnicht regelbar.

Schönes Zimmer. Freundliches Personal.

the location is good. there is a train station and lot of restaurant options available.

there is no room service and food option available at the hotel

غرف وسيعه

تجرات الدخول وتعامل الموضفين السيئ

Zimmer sehr schön und tolles Angebot beim Frühstück.

Extremely clean and modern, great room and fabulous location opposite a fair-priced supermarket and a stones throw away from S Bahn with 15 min frequency to city centre running very early to very late

Breakfast choices could have more cooked items such as sausages, hash browns etc, but this is being very picky

El hotel está impecable. Parece que está todo nuevo. cada detalle en la habitación agrega valor. teníamos que salir muy temprano para el aeropuerto e incluso nos prepararon desayuno para llevar. De los mejores hoteles.

Nada.

La atención del personal, excelente! Todas muy amables y receptivas, la habitación muy cómoda y el desayuno muy variado y rico. El hotel, si bien está alejado, te otorga un pase para el transporte, lo que te deja en el la estación central en menos de 10 minutos. Además en la zona hay un mercado, algunos restaurantes y tiendas.

No hay nada que no me gustara.

Tolles Hotel etwas ausserhalb der Stadt Luzern, aber doch sehr schnell mit Bahn oder Bus erreichbar!! Sehr gute Verbindungen! Bahnstation gleich 100m um die Ecke!! Toll !! OV Gratis Pass, Zentrum ( Gästekarte ) war im Zimmerpreis dabei!! Spitze Freundlich und moderne Zimmer mit tollem Bett!!

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Moderna, nuova pulita e accogliente

Location, breakfast, cleanliness

Size of the room, too small . There’s no room to even open our luggage. The room was very cramped. Except for this issue, it was an excellent choice.

Breakfast was superb..room was super comfy..perfect shower just wow I love it

I prefer that there is AC and not just ventilation coz in winter the room sometimes is quite cold

Sehr freundliches Personal, ruhiges Zimmer, sauberes Ambiente und gute Parkmöglichkeit - Das Frühstücksbuffet war optimal

Alles ok

Clean and breakfast

The receptionist man was really not polite; first contact: I asked for an umbrella due to the bad weather and the only thing he said (really badly), after putting it on the desk was: “if you don’t take it back I charge you the price”; on the last day I asked as usual (I book all the time by booking.com) the total bill of my stay (I travel every weekend for work and I need it for the factory i work for) and his answer was, without being polite with an ironic smile: “get it on booking.com”… Conclusion: don’t get how people like these work in the “hotellerie”… you loose clients if you behave in this way and it’s a pity for your structure. Goodbye

Um dos melhores hotéis que já estivemos. Só tenho coisas boas a falar. Os funcionários sempre solícitos e uma estrutura muito boa. O pequeno almoço muito bem servido com uma variedade de alimentos tudo muito gostoso. Tem estação de trem na e paragem de autocarro na mesma rua. Em 6 minutos apenas estávamos no centro de Lucerna. Se um dia voltar a Lucerna, me hospedarei neste hotel com certeza!!!

localização, quarto agradável, cafe da manhã bom!

café da manha com poucas opções!

Kahvalti guzeldi. Konumu iyiydi.

Otoparkli otel secimi yapmistik. Otoparkin farkli bir binada (normal sehir ici katli otopark) ve ucretli olduğunu belirtmek daha durustce olurdu. (otel indirimi mevcut) Resepsiyondan “Otopark var demek bedava demek degil “ yanitini almak hos olmadi.