THE HOTEL IS NICE, THE LOBBY A LITTLE OVER THE TOP, BUT ROOMS ARE CLEAN AND EVEN THOUGH IT IS NOT IN A VERY TOURISTY AREA, THERE ARE A LOT OF THINGS AROUND AND IT IS EASY TO GO TO THE LARGE AVENUES AND GET TO WHEREVER YOU WANT TO GO VERY QUICKLY.

COULD BE CLEANER, SPECIALLY THE STAIRS, AND BREAKFAST WAS NOT VERY GOOD.

The ac wasnt cooling the room The staff never cleaned the room or toilet properly, the often threw things around and left cleaning instruments around

location is amazing and clean staff are amazing

nothing

needed some more auxiliary in the room like a comb, hair dryer and laundry bag

Location

No problems

Very helpful staff The room was spacious, clean and had everything a guest could need

legal

café da manhã

The breakfast was standard not much good compared to 4 star hotel. The staff inside the restaurant not patience with the client requirements and the answer sometimes rude. I will advice to have training with communication skills to improve themselves. Regards,

A wonderful hotel with everything in it, as it contains a heritage character, close to all services such as restaurants, clothing stores, and gift shops..The hotel is clean, the mattress is new, and the staff is nice and helpful

Nothing

free parking and location

it’s not clean, old and overpriced. staff are nice but careless.

the staff and location

the cleanness, old furniture l, old linens

Nice location, good breakfast, friendly helpful staff. Also nice I could pay with card here. Nice fountain in the lobby!

The furniture was a little outdated and sometimes smelled to cigarette smoke from long ago.

breakfast amazing location

needs refurbishment