BEDS WERE SUPER COMFORTABLE!

WOULD HAVE LIKED A SEPARATE LIVING ROOM AREA & DIDN'T LIKE THE SHOWER HEAD

Na

Nothing

Location. Near many food options and on the river.

Given a handicap room. Charged 1.50 for water in the room.

Clean, great option for kids to play and to walk our dog. Perfect location by the public market!!

Pool was a nice to have but was sooooo chlorine filled it burned our eyes to sit in the room. They need better ventilation in the pool area.

Location

Hair in sheets and dust on lamps and no mat in bathroom so very slippery. Can here what's going on in next room. Thin walls

Everything was nice

Nothing

Extremely clean and comfortable

Bar closes to early

Upon arrival the room was quite large with plenty of room. We were going to be in our room waiting for an event. There was only one chair and we asked for another. No one responded so, after an appropriate amount of time, we asked again. We were told that it was a fire hazard but they would talk to the manager and they would get back to us. They never did. Upon our departure, I noticed that other rooms had more than one chair. I consider this very poor customer service and, in my opinion, I was lied to on this account. In the morning I went down for the included breakfast. As I was sitting eating an employee contacted me and asked if the buffet was included in my reservation. I responded in the affirmative. He went and checked and returned to advise me that it was not. I was informed that the breakfast buffet was $16.95. I was taken aback at, firstly, the price of the buffet and, secondly, the limited choices in the buffet. I advised him I was not pleased with being ‘shaken down’ for this buffet but I would pay for it as I was not going to argue it. I also noticed that another man and his young son had gotten the same treatment. To his credit, he did tell me to “Just forget about it then.” I returned to my room and got my reservation status from my wife which showed ‘Breakfast included’ on her phone so I returned to the buffet and showed the employee. His response was “I just work here.” Although the room was spacious and the beds comfortable, these two interactions made for quite an uncomfortable stay. I expected a staff much more accommodating to my needs and request. The lack of a chair made the stay in the room quite uncomfortable. The majority of the places I have stayed, even low-end accommodations, provide breakfast included with a stay. I generally not write reviews, good or bad. The time required to do so is my time. I expected much more from a Hilton. I don’t see myself staying at one again.