Location is very convenient

No room service

Bed too small

Excellent facilities, large beds, quiet and spacious room and great location

Nothing

Location and close to public transport.

At check-in for the 5 nights stay, front desk staff Kushan and Yumi tirelessly helped me to alert JR authority that I carelessly left a bag on the Shinkansen from Hiroshima to Hakata. We managed to travel to Kagoshima on Shinkansen the next morning to retrieve the bag that contained all my silk clothes and prescription medicines. Without the Japanese script written by Yumi to explain the situation, the JR staff in Kagoshima might not be able understand my inquiry. Good that I had photos of the lost bag to prove my ownership. Gina at the Reception spoke fluent English and was pleasant and helpful. Friendly front desk team. Delicious daily breakfast with wide range Japanese food made in house. Cheese cake hight and tasty. Ramen super provided on most nights. Mr Tokuyama (my apology if spelt his name incorrectly) who was in charge of the restaurant worked incredibly hard throughout the day and night. He should get some breaks. Location not near the station, but a convenient bus ride JPY150 will take you to the Ekimae. Same price to Tenjin commercial area. Newly refurbished hotel. Bathtub nicely shaped to provide a softly curved notch as a comfortable head rest. Lovely to have plum tea provided in the room.

Can be hard to book taxis to Hakata. Long wait when we were in a hurry.

Great location. Clean and comfortable rooms.

Good location and breakfast for family, recommendation.

I stay here for 4 days, I still enjoy the breakfast very much! The shower is comfortable. walking distance from 24hrs aeon supermarket and 川端通， so many restaurants along the street, you have many choices at night.

10 mins from Fukuoka station, but close to Gion station. no refreshments at the lobby.