Wellness

Cleanliness of the room was perfect and size of the room and bathroom was comfortable. Food what was served what quite good, with large portions. There is also on-site brewery. The surroundings are nicely renovated. The accommodation offers horse riding lesson. As we were amateurs, it was our first close encounter with horses. The hour consists of preparing the horse (cleaning, etc.) and riding in roofed hall. My horse did not listen to me at all (I consider it my fault, even if the trainer said that he has a personality), but it was fun anyway. Paying was somehow accounted already in the package. There was a wedding at the same time we were accommodated, luckily it was not being heard in our room. Room has AC, which came handy during heatwaves. The area is just kilometer away from highway exit - very easily accessible. Breakfast offered gluten-free bread option for my wife.

Room does not offer good views, as all rooms are having roof windows and the view from those is limited. Whole establishment is situated next to a main road, so it does not provide absolute getaway experience. Cars are heard, but it is nothing terrible. About the wedding - I was asking upfront that in case of wedding, I want to be informed - because fo past terrible experience of not sleeping due to all-night-party in another hotel. There was wedding and I was not informed even here, but luckily, the room was on the other side and it wasn´t been heard. We came with our own bicycles, and the staff provided us with storage for those bikes. But to access the storage we always had to wait for technical staff to open storage for us (and he wasn´t always available, and I understood that opening the doorway to technical room where bikes were stored wasn´t his favorite activity), so my suggestion would be to create better suited room for bikes. Checkout is written in the on-site materials at 11am, confirmed by booking.com as well. On-site we were advised by receptionist that we should check out at 10am, as they have changed that recently. As we were having program (short biking trip) already planned, we wanted to check out at 11am as per description everywhere. Receptionists allowed it, and that is good But still, if they change a policy, must be reflected when booking it. I don´ want to rate breakfast as due to hygienic restrictions it was not an open buffet, but we were served with the food without any options (so hard for me to judge normal setup). However the omelet was rather blunt. Edible though.

The staff was very friendly, but the whole complex of pension, restaurant and wellness is poorly managed and chaotic. It's really fine for staying one night, the room is very good, the wellness area is also nice (but even though we asked, we didn't get bathrobes and they also don't have towels) and the food is good. But there is a lot of room to improve service.

Wellness is quite expensive for the way it's managed, there's "self check in" in the area, no bathrobes and towels. No fridge in the room as was actually offered, and breakfast was good but chaotic, it took a lot of time until things got refilled, despite an armada of staff around