everything about the property was fantastic

the restaurant was a big letdown

Just superb

The estate is beautiful. The standard room we stayed in was nice, spacious, had a comfortable bed etc. They were able to cater to our vegan diet.

The only thing that could be improved during our stay is if the decor of the standard room we stayed in was more in keeping with the estate. The room felt like it could have been anywhere - with modern furniture, wallpaper etc. I wouldn't expect Tudor era furniture, but exposing some of the original details of the room would be nice.

Comfortable hotel very near to Gatwick airport and unlike standard airport hotels. Staff were friendly and location very good.

Rooms are quirky and in the room we had (Arundel) the headroom in the bathroom meant the shower was difficult to use. Also, the electric tripped out a few times and as there are no phones in the rooms I had to visit reception to get it fixed.

Staff very helpful

Dinner - this is the first time I haven't enjoyed the food - the souffle was dry and tasteless, but I gave them the benefit of doubt and ordered so balsamic glaze to flavour the dish up and did eat it. I ordered lamb steak for main, it was tough and didn't taste nice, the potatoes and mushroom and onion were also very not great- i sent this back - the staff were very good about it and did offer to get me something else and I also didnt get charged I ordered the crumble for pudding - not the best crumble had very hard pieces but the ice cream was lovely

The old building the bed was comfy very welcoming staff

It was very cold even with the heating on. And didn't see no ghosts gutted

We liked the character of the building. The bedroom was very comfortable and warm. We were staying in the main house. The bathroom was spotless and very spacious. Lots of hot water. The breakfast was tasty and a good choice.

The hotel was very quiet while we were there which was a pity because it is a beautiful building. It was difficult to have a private conversation in the lounge as it was so quiet. We had made a dinner reservation in the restaurant, but as the hotel was quite the restaurant closed, and only small choice on the bar menu. Also, a quirk of staying in an old building the shower head was very low, it didn't bother us, but might annoy some guests.

lovely hotel, full of character. the staff were very friendly too. far better than an impersonal Gatwick hotel.

close location to Gatwick. friendly staff. lots of character.

Perfect in every way

Nothing

Superb surroundings, beautiful room and outstanding staff.

N/A

it’s beautiful it’s quite the grounds are lovely

the extra hidden costs £40 for a dog which included one blanket and two bowls !! the food was very average frozen burger plus compulsory service charge added without knowledge the wine was over priced. room cost was great for the hotel and location such a shame !! top tip go to the pub for food and drink

staff were friendly lots of character great meal with friends in upstairs room beautiful and great attention to detail

could hear everything from our room above the restaurant and near to main reception

staff were excellent, food was vey good.

Location, setting and friendly staff

Dust on skirting boards and cobwebs on beams Expensive meals, luckily there's a pub near by