Hotel molto particolare e bello! Mi sono innamorata delle porte😍. Staff professionale e gentile in particolar modo il ragazzo della reception che parlava italiano. Camera bellissima, avrei aggiunto qualche quadro di Dracula, castello di Bran o uno scudo con degli armamenti da decorazione. Lo consiglio a tutti! Se dovessi ritornare sarà un punto di riferimento.

Truly wonderful

Totul ne-a plăcut la locație,de la personal până la camera,mic dejun, peisajul din zona,liniștea din împrejurimi și din hotel.Recomand cu drag acest hotel, pentru cine vrea sa petreacă timp in Poiana Brașov

Aș fi vrut să mai stăm aici macar o noapte.

Die Lage ist sehr schön. Sehr ruhig nahe am Wald gelegen. Das Hotel hat großes Potential. Freundliche Mitarbeiter. Parkplätze direkt an der Unterkunft.

Die Schlafcouch ist sehr unbequem und kann man eigentlich als Bett nicht anbieten. Bei der Sauberkeit muss man Abstriche machen. Es war einiges kaputt in unserer Suite, z.B. die Toilettenspülung, die Rollos und die Schlafcouch. Eigentlich hat das Hotel viel Potential und wir haben uns trotzdem sehr wohl gefühlt, aber es muss definitiv mehr Liebe und Geld investiert werden.

I heard about this Hotel from one of my friends a few years ago & being a huge Dracula fan had to stay. The general look & feel is perfect until you get to your room, which is generally ok but things are broken, very outdated & definitely not clean to the standard a 4 star hotel should be. The views are amazing & the duplex rooms are also amazing.

Firstly paying good money to stay at a ‘4 Star’ hotel surely there should be a 24hour reception staff, no these guys bugger off at 10pm. We rushed to get there - called ahead to ask what time close by restaurants close - Mihai (reception staff) told me 11pm - i drove 10hours and was told by him that if i did not get there by 10pm he would be closing!?!?! I just about got there at 9.45pm - my kids had not eaten properly as there was no option to rush. Once there we dumped our stuff & left for a restaurant nearby - 10.15pm & all the restaurants were closed - i had to drive 30 minutes back down the mountains to get food for my kids. Back to the room - the safe was not working, the sofa was broken, there was no AC & only one fan, the room was sweltering & again the answer, sorry don’t have another fan! The room floor was generally dirty, and things dusty. Light switches not working, tv not working, had to physically trace the Ariel cable to find it was not plugged in! Curtains were broken, window latch broken, pipe access door missing in the main room - not even covered with cardboard or anything, very unprofessional. My daughter felt sick that night, don’t know if it was the rush rush or the fact that she didn’t eat (7 year old) and was overwhelmed after eating etc - she felt sick on the edge of the bed & unfortunately couldn’t get to the wash room quick enough, my wife water washed the top cover & the duvet & as there is no staff we had to sleep in the condition. The upstairs sofa bed area has an additional seating area - with no curtains - how dumb could this actually be, so in the morning the light beams into my face waking me up, there should at least be a curtain or blind on this door!?! The next day I told Mihai all my concerns, he came to my room after 20mins with all the safe keys apart from mine, how can this even be possible??

Decorațiunea, amplasamentul .

Probleme scurgere baie, restaurantul a fost închis, micul dejun nu foarte diversificat ( același toate zilele ), puțin cam rece. Baia Mare doar problema cu instalația sanitara, se scurgea în baie, chiuveta blocata. Las comentariul doar în speranța că se corectează. Hotelul frumos are perspectiva.

Everything was great and I would like to go back.

N/A

Location was okay. I had only coffee

When you have windows angled towards the ceiling there is no view.