I stayed at the premium apartment in third floor, which was very clean and the sea view was amazing, also had a great pool to cool off and get some sun! Elena was very nice in the reception and helped a lot.

It's a bit of a walk to the beach and the restaurants and you need a taxi to get to the city center.

Staff were excellent no complaints and always happy to help booking transport.

The view is surreal. It might seem like a bit far from the beach but in actual it’s about 3 mins by car. The staff are really friendly and helpful, offering good recommendations for tourists. The cleaning staff is very prompt and ensure that the room is cleaned thoroughly. The outdoor area to chill by the pool is beautiful. On the whole it’s a perfect stay for a couple.

Nothing much to complain about. But the cleaning spray or room freshener is a but too strong and it takes a good time for the smell to go, which can be irritating for some. Would recommend to tone it down. Overall a perfect stay with the best view and very friendly staff.

The location and staff were fantastic

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Good location and not far of a walk to the beach (if you don’t mind the hill!) nice views from the apartment. Staff were very nice and accommodating.

Pool bar and restaurant were not open for the majority of the stay. No breakfast offered/available. (Small shop available on the property but it is pricey)

Our family was impressed by a very warm welcoming from receptionists on arrival and later, any time when you have a question. Ana and Anastasia were exceptionally nice and very helpful to address our family questions! In addition, we would like to special thank Anastasia for prompt help to address an issue with air conditioning in our room. The sunny and panoramic views from the room terrace are fantastic! The pool is not deep and large, the sun beds are always available for residents. The bar location is very comfortable with a nice panoramic view and a very friendly Jordan who is always there to serve a tasty drink and keep you smile! Availability of late checkout was crucial to maintain our quality time before leaving for the late evening flight. The cleaning stuff, Ana and Rosalia, were very polite and they did a very good job to keep the room clean and fresh, including kitchen, beds and toilet/toiletries, and terrace too. Thank you so much for comfortable and relaxing atmosphere!

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I stayed at Serenity Amadores with my partner for 9 days and 100% recommend this hotel to anyone. It was extremely clean and the location was perfect. It was about a 15/20 minute walk to Europa Centre, 10 minutes from the beach and about €8 for taxi to Puerto Rico shopping centre. The staff were extremely friendly and helpful, a special thank you to Jordan who made fantastic cocktails and was extremely friendly and helpful as he recommended good night life in the area for me and my partner. Ana on reception was particularly attentive and very friendly and helped me to improve my Spanish, she always greeted us with a huge smile. The staff were very friendly here and made our experience even more enjoyable. We stayed in the top level rooms and it was perfect. The bed was extremely comfy and we had everything we could possibly need such as kettle, air conditioning, huge balcony, huge tv, huge bathroom etc. the room was extremely spacious and was cleaned to perfection everyday by Rosalia. I loved the small attention to detail that this hotel had such as giving a yellow towel for the pool as well as two towels each for shower and an extra towel. The towels were changed every two days and the room and hotel was extremely clean. I felt extremely safer staying in this hotel as the gates locked at 10pm and you needed a room key to access the reception. They had a shower room and somewhere to leave bags after check out so you can stay go down to pool and shower before your flight. The pool was perfect and quiet so easy to relax and very enjoyable. There was plenty of sun loungers and there was a sign that said you can’t reserve them with your towels but we never had any difficulty in securing two even in the afternoon at 1pm. There was always sun umbrellas around the pool which was lovely. I would recommend this hotel to young/ older couples. Again a huge thank you to Jordan and Ana who were extremely friendly and made our holiday so special :)

Beautiful view, friendly staff and cleanliness