Perfect location, near the highway. This is not a central hotel, it’s great if you’re driving but not really nice if you’re visiting Chartres. The lobby has been refurbished recently and it gives a fresh look to the hotel. As usual with Novotel, beds are great. Great breakfast buffet, lots of choice of good products.

The swimming pool is undergoing some maintenance work and was closed during our stay. We only learned this after booking the night. Not a massive issue but a swim would have been greatly appreciated after our 10 hr drive. The restaurant has a whole new card, with a lot of fine products and ingredients, which is appealing. However the hotel positions itself on a family segment - not having fries or anything “kids friendly” is a big gamble :) The ravioles were tasty but a bit soggy.

Location

The restaurant is usually top notch with good food and one of the reasons we stay at Novotel Chartre on our journey back to the UK, however, on this particular occasion, the menu was poor and the portions served were no more than child portions !

Adequate

Lunch was very poor

clean and well organised for families

the restaurant staff in the evening were super slow we ended up eating elsewhere as we couldn’t keep waiting having had arrived from a long journey

comfortable

decor of the walls

The receptionist went the extra mile to ensure we were able to charge our electric car. The hotel was chosen specifically for its charging point, crucial for our journey to the South of France. I would suggest however that in view of the trend towards many many more electric vehicles on the road, the hotel or its chain should consider increasing the number of charging points and ensuring they are of the rapid kind.

Clean room, free parking, good location, nice staff

Poor breakfest

clean and comfortable hotel and great for stop off on the way back to the tunnel. Dog friendly and plenty of grassy areas around for walking. in the middle of a refurbishment but didn’t cause problems. staff excellent

nothing really everything great in the room with small fridge, kettle etc

convenient and clean

Very tired spaces and not a 4 star hotel. room air con did not cool no matter how low the setting. paper cups in room for hot drinks not acceptable.

It's clean and comfortable.

Hotel is not in the centre of the town. We need to go by car where ever you want to go.

Functional. Solid for value. Nice for families.

A bit cold and empty but that might have been because of the period of our stay.

Breakfast. Nothing

Better choice of hot and fresh food

very clean

The hotel's cleanliness is spotless and the staff is polite and available. The general appearance is nice and I would say that also the design and furniture style were very appealing. The room is spacious and I really like the breakfast as there are different options available (either for vegetarians like Soy milk or for celiac people like muesli/cereal gluten-free).

it was a 4 hotel star but I did not find any extra support in the room, just essential: no slippers, no products for the bathroom (besides soap and shampoo of course). Generally, 4 stars hotels have slippers, and care products for the bathroom or/and for the night. The restaurant is ok, but the risotto was extra cooked and the veloutè cold. You can definitely do it when travelling for business, but it is not a WOW.

This is the second time we have stayed at this hotel and we love it. The rooms are spacious and well equipped and the whole hotel is spotless and has a warm welcoming and relaxing atmosphere, perfect after a very long drive. The bar is a lovely place to sit and the staff were excellent. What made it even better was the fact that the hotel advertises a restaurant and it is open, unlike other hotels which advertise a restaurant only to find that they are not open at weekends.

Nothing, everything was great.

Clean and warm very dog friendly and great grass areas to run them

only the food in the restaurant, breakfast good but choice in evening meal poor

Good parking but out of town.

Evening meal menu was limited. Not particularly good.

Functional, clean, excellent for dogs with fenced grass area

Nothing to dislike

convenient location for a stopover

communal areas dirty. asked for a room with a large double bed and was given a 4’6” which I think is poor in an apparent 4* hotel. restaurant food also poor