De kamer het riante bed. Alles was hysterisch en verzorgt. Uitstekend personeel. Top ligging in het centrum. Parkeergelegenheid vanuit het hotel.

Location

The noise, we were given room adjacent to stairs with marble tile flooring where there was a store room. From about 6am onwards after first night housekeeper staff and others were wheeling trollies over floor, with a clicking noise from the tiles as the castors went from one tile to another, this woke us. We asked to be moved, and we were, only for worker to be fixing/drilling in room beside us the next morning. On that second morning we were already awake from what can only be described as large metal sheets being dropped, this went on from about 7.30am for about an hour.

Lieu

Néant

J’ai aimé tout

Petite remarque sur la machine à café dans la chambre pas top

Emplacement

Service catastrophic

직원이 결제가 안됬다고 세번이나 확인하고 이메일로 영수증을 보내라고 반복하면서 미안하다는 말을 절대로 하지 않음. Worst hotel in Europe

We had a very comfortable room and the staff were very friendly and helpful. The breakfast was excellent and the hotel was in a convenient location for tourists. The food served in the restaurant/lounge was excellent with all dishes we had of superb quality, the hotel must have a very good chef.

Our room was quite noisy, but it is a city hotel so you can expect that.

Tutto

Va bene così

Everything was clean, classy, the stuff was being professional and polite, rooms are big enough for two people, very comfortable bed, the hotel lobby is outstanding, location of the hotel is excellent, you can walk around and in few mins get to places or shops. Wellness and spa services are good, the spa is for a fee.

The pool was closed but we didn’t know before we got there, we were looking forward for the pool.

Very comfortable rooms. Great location. Spotlessly clean. Wonderful lobby bar area with a live piano player. Great breakfast.

Not a lot!

Location

All perfect

Schönes Zimmer mit kleinem Balkon. Etwas muffiger Geruch nach altem Zigarettenrauch. Bad Ok aber der niedrigste Wasserdruck den ich in einem 5 Sterne Hotel je hatte. Das Frühstück war klasse!

Wasserdruck im Bad sehr niedrig

O hotel fica a um quarteirão da avenida Unter Den Linden, que é o coração da cidade de Berlim. O portão de Brandemburgo fica a dois quarteirões, e indo na outra direção você encontra todos os prédios históricos de Berlim, incluindo a ilha dos museus, catedral, à direita tem o bairro de Nikolaiviertel, lindo, cheio de bares e restaurantes, e por fim, no fim da Unter Den Linden encontramos a popular Alexanderplatz. Se você gostar de caminhar pode conhecer tudo isso a pé, como eu fiz no primeiro dia, mas tem uma estação de metrô com entrada na própria calçada do hotel. Viajei com minha irmã, então ficamos num quarto com duas camas de solteiro, que era muito amplo e confortável.

Tenho dois reparos a fazer. Uma é uma coisa comum nos hotéis da Alemanha, chuveiro com porta pela metade, que faz com que se molhe o chão do banheiro ao tomar banho. Mas ressalto que o banheiro era grande, bem iluminado e com uma grande bancada. Fui bem atendida por todos nesse hotel, sempre gentis, com uma exceção: o serviço de bar no térreo era demorado e displicente no atendimento a mesas.

Excellent location

All good

Las instalaciones son muy bonitas ! La ubicación está perfecta, todo el staff es muy amable

Obwohl angeblich behindert en gerecht war es nicht der Fall dazu nur Abzocke

Das man betrogen wurde. Meine Rechtsanwälte werden Strafanzeige und Strafantrag wegen vorsätzlichen Betrug stellen.

The hotel is beautiful - the lobby and atrium area are stunning and the room was really lovely, the bed was extremely comfortable and the cocktails we had in the bar were great too. It is ideally located for exploring the sites around Berlin.

The only negatives we found where the gym - it wasn't easy to find as the wellness area is mainly a spa and sauna so great if you are looking to use them but not if you want a little workout. The breakfast was nice but at 34 euros each we thought it was quite pricey for what you got and the cocktails were lovely but the bar service was not so friendly - we didn't know it was table service and were spoken to a little rudely by two members of the team when approaching the bar and placing an order.

Odaların dizaynını

Çalışanlar çok ilgisiz. Otele girdiğinizde bavullarınızı taşımayı teklif bile etmiyorlar. Bir daha tercih etmem fiyat performans sıfır

Location, staff, room, public areas

Breakfast was quite crowded and a little rushed

ovely hotel located in the centre of the city. The main attractions of the city are within walking distance. Lovely lobby bar and acceptable restaurant. The staff at breakfast is also friendly and attentive.

Some staff at reception not attentive and friendly enough. Mini bar is empty and you have to go down to reception for water. Room cleaning is clean but there was always something missing: no tea bags, no make-up wipes.

Hotel increíble, muy bien ubicado, muchos detalles, el personal excelente al igual que el que todas sus instalaciones.

Nada

Lobby ein Traum, Der Consierge top Die Betten sind sehr gut.

Langes Warten beim Check in und out, Personal langsam und nicht sehr professionell

It’s a proper five star hotel. The location is amazing.

Nothing.

Good size room. Convenient location to transport, sites and restaurants. Good breakfast choices and friendly staff.

The side of the bathtub, with shower was really high and quite difficult to get in and out of. Otherwise enjoyed our stay and would recommend.

Perfekte Lage, komfortable Zimmer, sehr freundliches und hilfsbereites Personal

Class hotel with plenty of friendly staff. Great location for city sites.

Room 343 was noisy with the sound of cleaning trolleys moving around next door both in the morning and afternoon

Wunderbares Hotel! Wir kommen wieder. Tolles Frühstück, tolle Lage, nettes Personal, sehr bequeme Betten, schöne Zimmer... sehr charmantes Hotel. Das Essen im Restaurant ist sehr lecker.

Seit vielen Jahren das erste Mal, dass vom Hotel/ Rezeption kein Geburtstagsgruß kam. Keine Karte oder Blumen oder kleines Dessert mit Kerze. Nichts. Da war ich wirklich enttäuscht! Ausgenommen im Restaurant, wo wir für den Geburtstagsabend reservieren wollten und dort reinfeierten - da brachte uns Heiko um 00:02 2 Gläschen, sehr aufmerksam, vielen Dank!

The hotel is perfectly placed to visit the famous landmarks within central Berlin. In terms of the building it’s wonderfully maintained and the architecture is stunning. The staff were exceptional.

Nothing we can think of.

El hotel es realmente bonito, las habitaciones espaciosas y agradables. Las mejores almohadas. El hotel tiene una ubicación excelente, y su personal es muy atento.

No identifico algún punto negativo.