La situation de l'hôtel. Le professionnalisme du personnel et l'amabilité de celui-ci. La beauté de l'infrastructure. La qualité du petit-déjeuner (produits, diversités).

It’s a luxurious classical hotel located in the best location of Vienna, near the museums and the market. It offers a memorable experience due to its architecture and interior design. The staff was polite and helpful and the breakfast was great.

Great stay, very friendly staff and conveniently close to all museums

No swimming pool

Kellemes, nyugodt környezet, udvarias személyzet, bőséges választék.

Minden tetszett,

Petit déjeuner très bien

La lenteur des plats en cuisine L’hôtel est vieillissant

Everything was perfect

Nothing

First of all hotel is just beautiful! Comfortable rooms decorated so that you feel like you are back in the past of Vienna. Just a touch of tacky, but not really tacky. Location is great and service is perfect. Their signature cocktails in their bar are delightful and the bar itself is beautiful and really pleasant. My highest recommendation for their OPUS restaurant. Go for all of the courses and make sure to go for wine pairing, they know what they are doing. Restaurant maybe doesn’t look much, but food is on a really high level.

First downside was that TV is embedded inside a mirror. Looks great, but due to this it sounds just horrible. It’s so bad that you can’t really understand anything, so my daughter was a bit disappointed that she was not able to understand Elsa singling “Let it go”. Second thing was that they have double charged for the accommodation, and this is the only reason my mark is 9. Two times that I have booked a Marriott hotel with booking, two times this has happened.

Lo staff molto professionale, posizione ottima, colazione ottima

La camera, nonostante avessimo una suite, non era manutenuta bene tipo le porte che non chiudevano bene compreso quella d’ingresso che lasciava trasparire la luce del corridoio di oltre un cm.

Um hotel muito central com requinte e muito sossegado Pequeno excelente

The breakfast was extraordinary good as everything else at the hotel. Everything was amazing!

Everything was terrific. I would really sant to go back some time.

Absolutamente todo, es maravilloso

Wir hatten ein technisches Problem in unserem Zimmer, das auch der Haustechniker nicht lösen konnte. Daraufhin hat man uns umgehend ein Upgrade auf eine Suite angeboten. Unbedingt möchte ich bemerken, dass die Damen und Herren am Empfang und in der Rezeption eine besondere Art der Freundlichkeit und Höflichkeit aufweisen. Oft ist es in Häusern dieser Kategorie so, dass diese Höflichkeit "aufgesetzt" oder übertrieben, jedenfalls aber "antrainiert" wirkt, bisweilen ins Servile abgleitend. Das ist im Imperial nicht der Fall und ist uns positiv aufgefallen. Freundlichkeit und Höflichkeit wirken natürlich und angenehm. Das Frühstück war ausgezeichnet und auch Sonderwünsche bei den warmen Gerichten wurden perfekt umgesetzt. Zu meiner großen Freude gab es Laurent-Perrier, meinen Lieblingschampagner. Alles in Allem ist das Imperial ein Haus mit Stil, den man zu schätzen wissen muss. Meine Gratulation an die Direktion!

Es ist nur eine verschwindende Kleinigkeit: früher gab es beim Frühstücksbüffet immer kleine Imperialtörtchen, fast in der Größe einer Praline. Diese habe ich dann doch vermisst. Zwar pures Hüftgold, aber immer ein Gedicht zum Abschluss eines perfekten Frühstücks.

Petit dejeuner sympa, calme dans la chambre, grand espace.

Le personnel entrait dans la chambre sans prévenir

This is a remarkable historic hotel in the center of Vienna. Classic luxury design, significant architecture. The staffing was incredible, especially Ms. Baur. We could not have been more pleased.

I liked everything.

Perfect location, close to everywhere a visitor would like to go.

Nothing.

Spectacular hotel in a convenient location. Staff were fantastic and helpful to whatever we needed

Not much we didn’t like

Late check out

The breakfast was not good at all. The room service was ok but not like a 5 star hotel. And extremely expensive

Mainly the location and the history of the place.

Everything else …

Everything.

No complains.

Fantastic hotel, really go the Xtra mile with pure luxury and attention for detail. Most certainly will be back! Thank you

The staff were especially amazing! We had a bit of rough day with unexpected layover so we booked the hotel very last minute. We had an upgrade to a gorgeous junior suites and the room was breathtaking. Me and my husband can’t thank enough for the lovely stay. Everything was so smooth from check in to check out and for car pick up to the airport!

The staff is excellent, the hotel is beautiful. .

Close to the center

Overpriced compared to the option provided in the hotel. They block an amount in ur credit card !

Location as usual

1. Room was not ready again (this is my 4th visit and the same story every time): in March at least i got room upgrade 2. Room service did not take & hide hot plates from table (previously it was) during breakfast or normal orders 3. Before check-out i called to service for luggage support and nobody came in 15min, so i went with all stuff by myself

Wonderful! Highest quality service, great restaurant, beautiful facility!