Sehr bemühtes Personal. Gepflegte Anlage.

Das Frühstücksbuffet war hervorragend! Es gab super viel Auswahl, Kaffeespezialitäten aus der Siebträgermaschine, Crêpe und Omelett nach Wunsch, Obst, eine Menge frische Süssbackwaren und viel mehr. Außerdem war es toll dass es recht viele kostenfreie Parkplätze gab. Der Aussenpool und die Gartenanlage waren auch schön (auch wenn wir sie aufgrund von Wetter nicht nutzen konnten). Außerdem waren die Betten sehr groß.

Wir haben eins der weniger „neuen“ Zimmer erwischt. Es hat letztendlich alles den Bildern entsprochen und gereicht, war aber weniger modern als vielleicht andere Zimmer (v.a. Das Bad). Die Dusche war etwas ungünstig konstruiert. Es war eine Badewanne mit nur sehr schmaler Schutztrennwand.

La colazione, il parco e la disponibilità verso gli animali

Nulla tutto perfetto

colazione numero uno ..molto molto assortimento e tutto buono

ma fondamentalmente gnente ..solo un po troppo fiscali con gli orari del centro benessere

Der Garten mit Swimmingpool war sehr schön gepflegt und schön. Betten waren gut. Frühstück war gut.Parkplätze waren kostenlos auch in der Tiefgarage. Man konnte sich Fahrräder kostenlos ausleihen.

Das Hotel liegt neben einem Busbahnhof und an einer Hauptstr. Dadurch hatten wir ein Zimmer mit Blick auf den Busbahnhof. Die Zimmer sind zum Teil renovierungsbedürftig.Frühstück war reichhaltig, aber in einem riesen Raum, sehr ungemütlich. Spa war für meine Begriffe sehr klein und nichts Besonderes. WLAN funktionierte auch nicht richtig. Das Hotel war gut, aber unter einem 4 Sterne Resort Spa und den Bildern nach, habe ich mir etwas ganz anderes vorgestellt. Im Sommer ist es bestimmt schön mit dem Garten und dem Pool, aber im Herbst ziemlich enttäuschend.

The service was great! Everyone was very kind and helpful.

The towels weren’t replaced so we needed to ask for it.

Excellent luxury hotel perfect

The room had a common door and in the other room a baby, sometimes calling,

Pool, bar area, staff were super helpful. Gardens were lovely, breakfast was good. 😁

Shower above a bath!! Water on the floor every time we used it. 🙁. A hotel of this quality really should have a separate shower.

Breakfast was surprisingly good, lots of choices, above average for this or similar type of hotel. Room was clean, fairly large bathroom, air conditioning was working fine. Staff was kind and helpful, very quick and easy check in/out.

Hotel bar/restaurant was a bit disappointing, we had dinner there one evening and it wasn't too good. Lots of better choices in the town. Also, service in the bar/restaurant was a bit slow and confused. Value for money for the hotel isn't great, although the hotel itself is quite OK, it was rather expensive (we stayed in late June).

Wonderful breakfast. Masses of good quality food and huge variety. All the waiters were excellent. Special thanks to Alex and Samood. A great team in the bar and all restaurants. Always smiling, no matter how busy. Worth a mention, the beautiful gardens and swimming pool.

Everything great, no complaints.

Beautiful location and excellent service.

Nearby building site was a small discredit, but that's temporary.

We enjoyed the spa and the spa treatments. The main building is lovely and the child’s program was also cute. The staff were always friendly.

(FYI-before we showed up-We booked an extra night directly with hotel after we realized their spa appointments were booked up until later than check out time.) When we arrived were given a room that was equivalent to a 2 star room. It felt like a military barracks building. Everything else on the property is nice but they shove reservations to a different location at the back of their property which is significantly lower quality and standards than what they advertise. We were definitely bait and switched. We did not get the toiletries, instead they bolted bottles to the wall. We didn’t have AC in the room which was advertised. Our only option was to open the windows without screens which means you get bit by mosquitoes ALL night. The bathrooms are not cleaned properly. We immediately saw hairs on the floor. The front desk did inform us that the second night was booked directly through them so we would be allowed to move to the building that is advertised. The entire reason we booked a second night is so we could enjoy the spa without having to fumble with our items that day. This property knows exactly what they are doing. This place SHOULD separately advertise their extra building in the back of the property with a completely different name. The hotel already knows how to structure that since they did it with a single luxury apartment that is also on the property.

the staff were impeccable and extremely attentive. The room was comfortable if a little basic, but everything we needed was there.

Sold on the internet closer to the lake than it really is. Not that much of an issue to us but if you had mobility issues it could be a problem.

The wellness area as well as the garden is beautiful. Breakfast was very good. We also loved the live music in the bar every evening.

The facilities, especially the bathroom, is old, but good taken care of. It tends to get very crowded in the parking garage and in the breakfast room.

clean and cozy

food was pretty good and staff at the restaurant was fabulous great space for kids with plenty of games

they advertised a free minibar at the day of the arrival but it was empty even if we asked twice to fill it. to go the the internal swimming pool you need to book in advance and it was very hard to find a slot with kids. they tried to charge me for the half board that I prepaid

It is exceptionally good. The breakfast was amazing combining quality with variety. The service was outstanding and all the services provided where excellent. I would definitely recommend it for a family since it is a child friendly hotel. Finally i must add that it is a hotel that cares for the details.

Breakfast was nice.

Room was not up to the level of 4 stars hotel. Very, very basic.

It was a really warm welcoming, the room was as expected and the staff in general very helpful! The breakfast was amazing also.

I was told that the 2-hour spa slot runs from the beginning of your reserved slot, so if you're half an hour late, you can only stay for one and a half hours. That's ok, but it would have been great to have a little more time as our delayed arrival was not intentional.

breakfast, spa , staff

children playing football in the swimming pool spa

spa breakfast

restaurant ‘a la carte’ not open all day

Nice room, good location, friendly people.

Breakfast was mediocre, eggs terrible, pretty bad coffee for Italian standard. Outdoor pool very nice, indoor very hot, strange policy in who and when allowed to come in.

+ Excellent breakfast buffet, great wellness area with pool and sauna + glass of processo at check-in :) + amazing view from the balcony

- There were no nightstand lamps - Usage of disposable cups in the room and welness area is really wasteful and contradicts the sustainable image of the hotel. Also shower gels and soaps in small plastic bottles in the bathroom are not good for the environment. And providing new flip-flops for guests is nice but very wasteful.