Nice clean friendly hotel

Clean rooms and friendly staff

Paid parking but close by free street parking. Breakfast was good

Not told about free parking next to the hotel

Very close to main Riello bus station so great for cheap day trips by public transport to Tuscania, Caprarola, Montefiascone etc or to other destinations. Supermarket and shopping centre nearby. About 20 minute walk to Porta Fiorentina or use bus. Clean, modern and comfortable with courteous staff and a room safety deposit box.

Nothing

perfect

nothing

Very clean and quiet with a spacious room. just outside town but very easy to drive 5 minutes to a free carpark that leads straight into the old town, which is absolutely lovely

nothing

Most wonderful staff at reception & in the restaurant where they serve a great breakfast. All the staff were polite, professional, accommodating & always a smile for you. Basic, but both bedroom & bathroom are a good size with room to move. Ideal location for visiting old town of Viterbo, which is only a few minutes away from here by car. Safe, easy on-site parking for 5 euros a night was also welcome.

Nothing, would go back again.

Very kind personnel.

the staff were super friendly. the breakfast was good.

Close to the centre, very good and vast breakfast and helpful staff. Clean rooms.

Just one thing pillows were hard.

breakfast and very clean

city centre is not so close by walking

when we initally booked this hotel, we had limited expectations as we would be staying for one night the hotel definitely exceeded our expectations, big clean room, comfy bed, friendly staff

parking on premises is at extra charge of 5euros per night while you can park your car outside the hotel for free (or if you want in the mall just across the street) seems an overkill to charge for that one

OK place for a one night stop over. Big sapcy simple rooms. A feel of an American motel... as best Western is....

Water have a bad taste. It's good for drinking in terms of quality. But not in terms of taste... can't drink it.

big room, parking, breakfast

Staff was incredibly nice and accommodating, very professional.

I got the impression that the hotel switched brands recently. Not sure if the somewhat dilapidated building deserves being a Best Western.

EVERYTHING WAS PERFECT! The lady at the counter was so so kind and fluent in english which was refreshing, the room was big, and clean, which was also new to us compared to other hotels that we stayed in around italy, and the price was so low compared to others. breakfast was wonderful. The only problem was that it was fully booked for the next night!

Nothing ❤️ other than Viterbo being almost a ghost town, which has nothing to do with the hotel.

The staff and facilities were excellent. Its location was close to the old town.

The restaurant below the hotel provided poor service and little regard to my not receiving my meal at all.

very neat and well organised

next to fruit and bread I would like to see some more vegan. alternatives like soya or oat yoghurt there are a lot of cakes but all have been made with with butter