Comfortable beds, clean towels. The reception staff tried to accommodate us as best they could. We were first put in the adjacent building. Utterly ugly, poorly kept and noisy as hell. The top floor has private apartments above and they were moving chairs and furniture until 22 hrs. So we were moved in the hotel. Little to like about the property to be totally honest. The staff tries to work with what they have.

Almost everything. Noisy, badly kept except for the beds.

poor air conditioning and a very noisy street when we opened te window.

Staff always friendly and helpful. Great location for walks as close to the city centre. Close to where the canal boat trip leaves. Close to Conrad Supermarket.

Parking.

The Gran Duca is truely a grand old hotel, however the rooms are very comfortable and modern. It is located in the heart of Livorno and was fantastic for our overnight stay. They even gave us a free upgrade!

Location, comfy beds

A/c didn't work, lots of outside noise, hotel is dated

Quiet location, closer to cruise ship docking than other key locations but still a great spot We were upgraded to a balcony room which was lovely. Air con worked great and easily controllable. Good walk-in shower. Would stay again !

beds were very firm and pillows very flimsy.

Many young people who were yelling all night. It would havve been better to separate the youth from the adult customers

Extremely convenient for catching ferry to Corsica. 15 min walk, turn tight out of hotel, over bridge and in middle of bridge, go down steps/slope, left at bottom and into the port. Very helpful gentleman on reception who gave us clear directions. Lovely fish restaurants nearby. Just turn right before aforementioned bridge. Nice clean spacious room with window overlooking bustling port.