This is a pricy, and high end hotel with a superb location

Not worth the money

Good location close to the centre of Bilbao

it would be good to have an iron in the room

Staff were amazing and created a lovely atmosphere

Breakfast was superb!

All very good!

great location. beautiful area. we had a room with a view if the park. the staff was amazing, friendly and helpful. we we’re celebrating our 40th wedding anniversary with a month in Spain and when I made all the plans I informed all hotels. the manager of the Melia Bilbao was the only one to acknowledge it and sent up a bottle of Perseco. Adama at the front desk was a gem as well!

loved it all!

nice lobby and location but after that there wasn’t much to like about the property

our room had a dirty pillow on the bed, the room and bedroom smelled like urine, when we said it to the front desk they just came up and sprayed airfresher in the room and didn’t clean it, fold our bed had dust on the back and was not suitable for an adult, also not comfortable ! dirty carpet in the lobby ! breakfast wasn’t fresh L, stale donuts and pastries. some of the staff were rude and quite abrupt

This hotel is TOP : We highly recommend it / with our best wishes

everything small details were appreciated as well as the great location, facilities and the friendly staff

staff was great !

Everything from the location to the staff and the facilities....and of course the swimming pool and the gym!

Nothing really

Very nice hotel and it has everything! 2 min walk to the tram, and 3 minutes later you are inside the town - perfect!

Zigor on reception was charming & welcoming. The building is a stunning piece of design, inside and out.

nothing

good location- close to the bus station we arrived at and also an easy taxi ride to the airport-. a tram stop close by giving access into old town bilbao . our room had a balcony on the top floor which gave us a great view of bilbao and the football stadium. shower was excellent. only stayed one night so didn’t use the pool / bar or restaurant which all looked good.

nice hotel but feels like it needs a little touch up . no easy access plugs by the bed to charge phones

The staff was exceptionally welcoming, warm and efficient at the same time.

Nothing really.

Location

The bed was bad. Breakfast also bad. Food was not fresh.

Some parts of the Hotel need refurbishing , scratched and broken wood on doors and furniture .Table and chairs on bedroom terrace were in poor condition as were the terrace walls . The corridor carpet and colour of the walls is not good .

nice rooms with a grandios view, big buffet breakfast, very good coffee very nice bed!

the main door of the rooms are very loud...not possible to close the doors quite! No german TV, scrambled egges are too soft! Garage is very expensive!

location, cleanliness, design

the shower was large, however, the water temperature was always changing from completely cold to extremely hot.