They charged an additional £12 for an abysmal cooked breakfast, the room lacked ventilation or AC, a fan was available but little scope to open the windows. the bathroom was the same hot and steamy and the extract was not able to cope with the condense and steam load. Overall the room was uncomfortable and considering the price it did not come up to the standard of others I have stayed in the UK for less or the same price

I had an evening meal of breadcrumb coated and fried chicken, very over cooked (almost burnt) hard to eat as it was dried to a cinder - we did not eat there again in the hotel this meal reflected the overall poor food performance 3 nights, paid over £1,000 and then they charged £12 per night car parking - Padstow is all about fleecing the customer and I will not make a revisit

Loved the location, unfortunately no estuary or river view, just the car park, fire escape and maintenance shed. Breakfast was excellent. Bed very comfy. Parking on site.

Should have booked a room with a view. But still very pricey stay.

The breakfasts were excellent - a very varied menu. We very much enjoyed the view of the estuary from our bedroom window. The location in Padstow could not have been better, being a short walk from the bus station and the harbour. We also very much liked the blue/grey nautical décor within the hotel.

We would have appreciated one or two "grab rails" in , and getting out of, the shower.

everything

nothing

Location, food and drinks very nice, comfortable bed

Unless you book directly with the hotel you now pay for the car park

The style and decoration. The bedrooms were so comfortable and well fitted out. Wonderful bed and bedding. The Relaxed style and views from the Restaurant. The food and presentation was excellent. Wonderful friendly staff. Nothing was too much trouble. Excellent position for visiting the area.

Think there should be a shaving/makeup mirror in the bathroom with enhanced vision! You can’t rely on public transport in the area. You need a car.

Location was perfect. Room was comfortable. The staff were very friendly.

I tried to order room service but the phone in the room didn’t work and no one was answering from reception or the restaurant. I called Harbourside’s hotel bookings number in the end who emailed the hotel and someone came up to take my order.

The room was very spacious, very comfy bed, which was really big. Great breakfast with lots of choice.

Everything was excellent.

Decor and space

It’s appearance from car park.

Bed was very comfortable and breakfast was lovely

Good location easy access to centre. Lovely views. Had parking which was helpful.

Room too hot had fans in but switched off after 3 hours. Day was extremely hot but room felt stuffy unfortunately.

Breakfast had a good selection and cooked breakfast was good quality. Short distance from shops, restaurants, bars and pretty village/harbour. Lots of choice of places to eat and drink

Air conditioning would have been helpful, extremely hot in rooms, although weather was unusually hot. There was a fan I. The room which helped

Location very good and overall very comfortable

Nothing really

Lovely, luxury hotel at a reasonable price. Excellent staff, friendly and attentative. The hotel is spotless. Rooms modern. Excellent breakfast. Look forward to returning here.

The room was very hot, even with the fan on all night. It was 28 degrees outside, though.

The staff were all very kind and helpful, the views of the estuary are quite impressive and the rooms are well appointed with extremely comfy beds

Unfortunately there is no laundry service, otherwise it’s difficult to find anything we didn’t like - perhaps the windows in the restaurant which cut off your view when sat down, but otherwise just a really lovely hotel.

Beautiful view from our room. Very comfortable bed and the free Gin and Tonic was a nice touch

Service at breakfast was a little unfriendly at times although they were very busy.

Excellent breakfast, room was lovely - great decor however our room was underneath the restaurant and was very loud at the end of the night and noise started early in the morning. It didn’t affect our enjoyment tho - it was a great hotel and fantastic location for the heart of padstow.

Only the noise as detailed above.

Fantastic location, clean and comfortable with good facilities and friendly staff.

The location and view from the restaurant

Parking was tight, we booked last minute and got an accessible room which was not great. It was noisy being on the ground floor and near reception. The wet room bathroom literally soaked the whole room when you had a shower. The sink was so low and nowhere to put toiletries down by the sink same in the shower.

Beautiful view with a delicious breakfast. Every thing you could ask for in your room. Incredible comfortable beds and fantastic showers. A good space for the bathroom. Staff were so friendly and helpful and chat to you making you feel welcome

Seriously seriously hot in our room. Our friends had a cheaper room opposite us and had air conditioning where we paid a lot more money for a view and upgrade and we melted. The windows open a tiny amount, there was a fan we found after the first night and it just moved hot air. It was unbearable hot till the day we left when it was cloudy. There needs to be air conditioning in there. Reception said when there is money they will do this, we’ll at £300 a night that’s not acceptable. I felt bad about it as our friends had it in a cheaper room. Although view was worth the extra money, the heat was too much. Also parking was very tight

very comfortable lovely views

nothing all good

Attentive staff.Great food.A well presented room with good facilities.

Parking somewhat tight and restricted.Some noise from working harbour.

Location.Polite and extremely helpful staff.Cleanliness and lovely rooms.

Allowing dogs into the restaurant😡I'm a dog owner but never dream of bringing it into a place where other people are eating!There's! a smaller room with pool table perhaps use that for dog owners?

had to wait over 1 hour for breakfast

Great staff-vey helpful and friendly Central location Great Breakfast

No Air Conditioning No Black Out Blinds light streaming in at 5am