Cosy room & good value for money.

Nothing :)

Nice hotel in comparison to a lot I’ve stayed in . Rooms are spacious and airy. Good value for money as a work away person. Staff friendly and helpful.

Close to m11

The bed , the bathroom, the heating , the male receptionist

Good

Clean, neat ,comfortable for a sensible price .staff helpful and young lady on reception wasmost helpful

Extra chargefor parking - it used to be included in the room price

I didn't like that our first room was full of human and dog hairs. We then got moved to another room, which was full of the same, including the bathroom. The 3rd room was fine. This was extra stressful because we stayed on Chris Eve. The manager seemed frustrated with us and had an unacceptable attitude

Brilliant staff, good size bed and good location

Shower was poor and room was poorly lit

Kind of suited requirements as wanted cheap and cheerful

We had a situation of while using hair dryer, all the lights on one side of the room all went out, we called reception, a man came up to take a look then said he would be back, after over an hour we heard nothing, we then phoned back and was told we would need to change rooms, we gathered our stuff together and waited, I eventually went to reception and a man met me half way and said they could actually fix it, they managed to sort it, but took a long time with poor communication. In the meantime I tried to use a light on the other side of the room as the power was working that time, but several bulbs were missing so very poor maintenance

Nothing

Bed sheets had stains on them Toijet had wee in it Very dusty and unclean We didn’t stay for our evening with you totally waste of money

Nice and clean, staff were friendly, helpful and professional.

N/A

Room was warm and comfortable

nothing

Nothing

Room was cold, heating started warming an hour before I left the next day. Duvet so thin I slept in a fleece to get warm and the fire door kept banging outside the room.

exactly as advertised

Well placed with a lovely restaurant ideal for a quick stopover Nice walks close by and dog friendly

Nothing

Breakfast

The reception made us pay for parking in the hotel which is £2 more expensive than the parking app. Very out dated. The shower and bathroom old and dirty

Lovely welcome and they found me a quiet room. The room was comfortable and clean. The bathroom was bright and clean. Breakfast was good and I had poached eggs. But, I luckily got my coffee before the one machine working broke down

To be picky the grilled tomatoes at breakfast could have been grilled a little longer!

The accommodation was comfortable and clean and functional.

No welcome from staff at reception. Too many rules ie Bar closed promptly at 11pm. Discounted breakfast cost only available if booking in advance on arrival. We stayed 5 nights and could not confirm breakfast requirements for the stay. Car parking charges Outrageous.

Location. Part of a large hotel chain.

Worn out. Room too small and bathroom in need of some upgrading and better care to details.

Nice room

Easy access to where we needed to go

Our room was quiet a walk from the entrance, but that's the only complaint

Even though I put my car registration in to the machine I got a parking ticket for £100.

Everything was excellent, parking, the room, the extra snacks, private bathroom, Iris & Paul, all superb and great value for money.

Behave!!!!!

Handy location, clean hotel & friendly night time staff.

The food in the restaurant wasn’t nice at all and the beds were on wheels so we rolled around in the single beds during the night.

Breakfast was good, Coffee too. Staff was pleasent and helpfull. Rooms are good.

Housekeepeng needs inpriovment. They didnt cahnge the beddings for more than two weeks. Towels were changed every day.

I like the location, I like the price of the room, I like how easy it was to check in.

The staff member that served me looked like she was more interested in something else she was doing on her desk. I wasn't advised pre booking that I had to pay for parking, which then changes the price slightly.

Nothing to get excited about

Curt reception staff, bathroom not up to standard expected , top price for second rate accommodation. Dirty toilet in bathroom , breakfast not up to expectations. Would never be able to recommend it.

Beds were comfortable and rooms clean

Nothing

Friendly, polite and helpful

No comfortable chair to relax in room