Nice hotel in quiet and beautiful place. The staff was very polite and helpful. The room was bright and clean. The bed is very comfortable. There is USB-charges in the room. The English breakfast was very good and tasty. During breakfast you can enjoy a beautiful view of the Menai Strait.

Lovely old building, room was very spacious and clean, staff were friendly, breakfast was amazing!

Nothing

Nice a simple, did the job and a great breakfast spread

A quirky building- part of the old School School of Nursing in a lovely location overlooking The Menai Straits

Nice area, location was great. Room very nice. Very clean.

Breakfast could have been improved, food held too long.

Size of room was good and very good value and central

Reception being upstairs after dragging bags up to check in we then had to drag them back down again to our room

great location, nice views. nice character to the building with restaurant onsite and benches outside.

very inaccessible. my mother struggles with stairs and there is no place you can get to without having to climb them here - at best you will need to climb a few steps. but when you enter you will look at the signs and think you have to climb two flights of stairs to check in, and I know my parents would have been confused had I not been there. the place was generally okay although my parents room was on the second floor when I had asked for a more accessible room closer to the entrance. they also had a bath rather than a shower. I guess it was a last minute booking so not much could be done but no acknowledgement of my requests were made at the front desk. the room could have been cleaner as there were loads of spider webs on the windows. the room I booked was a single room on the bottom floor and there was a bright light above the door (probably a internet router or something) that made it really difficult to sleep. the light was so bright i could see my surroundings even at 3am. someone had clearly seen this issue and attempted to fix it by sticking a plaster (no joke) on the light but this was peeling off and the light still came through. when we came down to eat dinner after checking in we were told that there was a party upstairs and the chefs were too busy. that we wouldn’t be able to get a table even though the restaurant closes one hour later. after challenging, the staff went back to the chef and they agreed to serve us provided we ordered quickly but to be honest it had ruined my meal. to make things worse another gentleman had arrived 10-15 minutes later and got a seat and dinner. what’s most disappointing is that upon telling the reception all of these issues the morning after during the checkout the gentleman responded with “I’m sorry” and took zero responsibility for the problems caused, even defending the initial decision made by the chefs. there was no intention to look into these issues and actually resolve them going forward.

Great sized room, huge bed, fab shower.