The room was close to the historic centre.

The building is on a very busy street which is very noisy during peak period traffic hours. The rooms facing the street have single glazed windows. The entrance to the parking is very narrow and suitable only for small cars so you have to find alternative parking. The garden area was overgrown and the total area seemed abandoned. The room was not as described on booking and the pictures did not correspond with the reality. The shower is above the floor level by about 30cm and difficult to exit. The air conditioner is attached to the wall with a flexible tube allowing the conditioner to be moved near the bedside table, if you unplug the bedside lamp you can then plug in the mobile air conditioner. There is no bidet in the shower room. No free bottle of water and no glasses for water. No coffee is supplied for the coffee/tea service, the proprietor stated that for coffee you have to go down to the breakfast room. No point in having the service in the room then! The kettle where positioned is not usable as the plug doesn't reach the socket. Therefore, to use the kettle you need to unplug the other bedside lamp. Not exactly comfortable. The breakfast is very poor providing only prepackaged toast, cakes and biscuits. No sign of fresh bread or yogurt. All said it's better than nothing. The proprietor stated to my previous comments that there are four star hotels in Lucca but if we decided to stay at Affitticamere Arancio it was to save money. Obviously the proprietor hasn't any idea about hosting and didn't take on board legitimate comments. Four stars does not mean luxury it means that the facilities present are of quality and functional. Finally this place is not cheap, you can find better and cheaper nearby. I will not be returning and will not recommend this place to anyone.

The room was spacious and clean.

There was no help available, reception is only open between 3.30 till 7pm. Breakfast was terrible, and it is so noisy our bed was about 4 meters from the road we hardly slept at all. I definitely would not recommend this place.

the room is really cosy with comfortable bed. locations is just a few mins from Elisa gate, price was nice and breakfast included is great. I reccomend this

they could sort the rubish out - plastics, paper, waste

check in and check out hours, cockroaches, water on the floor in the room

the location of this room rental is not bad and the room was quiet even if it was facing the street

the reception is not open or avaliable they are only there to charge you and give you the key , after that you only talk to the cleaning ladies in the morning , the breakfast is serve yourself and very simple it consist in coffee, juice (from machine) , cereal if you want, cookies, or croissan or plum cake ( not fresh , all the pastries are to go like the ones you buy premade from the supermarket ) , I had a reservation for a room with 2 separate beds but when I arrived there was only one big bed, as the reception is not avaliable I coudnt change rooms , but they did charge me like if I had the 2 individual beds !

location

breakfast was all from plastic, not fresh, and very little, so I have to eat again breakfast in cafeteria :-(

The breakfast was nice and the owner was really sweet with us. It’s also very clean

The mattress was really not good and we could hear very well the guy in the next room snoring like he was with us.

The location is all right

The room and breakfast were very simple

Breakfast was nice. Location was as promised. Lot of parking space. Room was clean.

There was a strange sweaty smell in the bathroom. Open windows for more than 2 days did not make a difference. Staff could not make preferred check in time, so we had to wait. Beds are old. Very noisy, you can hear the neighbors breathe.

Fully equipped bathroom inside the room Spaciousness of the room Breakfast room really clean and cozy with all the things to choose. Distance to the city center. Great relation quality-price.

The bed, not the size but the low mattress firmness.

Location, close to city walls Free parking Room was good sized and clean

Paper thin walls Single glazed windows Really noisy street with tons of cars passing by at high speeds (only a concern for rooms with windows on the street side I suppose) Access to parking rather narrow

The location was perfect and the host very friendly and helpful, parking was in the backyard for free (but mind the very small gateway next to the house). Shared bathroom was clean.

In the second night we had very noisy neighbours who got up at 6 am and started to sing while beginning their day. The walls were very thin, so that’s a minus.

The parking is a good tip and the place is located 15 min away by walking to the city center. The owner is very kind and the room was clean.

Essential breakfast with just few siting spots so it might be busy when it comes your time. Due to the high season the price was actually aligned with the hotel ones.

Accomodation is only 10-15min walk from the city centre. Free parking is available behind the house but the access is very narrow. You need help to guide you through. Rooms were clean and beds comfortable.

Breakfast could be improved.