Staff were friendly. breakfast was good

air conditioning wasn’t the greatest

Cleanliness

nothing

The Elements Krabi exceeded our expectations and we had a great stay. The staff was very friendly and we felt very welcomed. The pool and gym are also great. Highly recommend!

Buffet breakfast and the restaurant menu great quality and good value. Though had to offer instructions on how to cook pasta properly. They took our advice and then the pasta was great. Had the best fillet of Snapper meal on the last night. Kids loved the pizzas. Some local food options within a couple of minutes walk. Rooms are great, very large by normal standards. Bathrooms large. Shower head leaked sideways a bit but hey. it's Thailand. Never expect anything to work as it should.

Too far from town for going out.

very friendly staff, good location nice rooms

The staff are friendly and the rooms are nice in traditional style – the beds are very comfortable, and we got a very good night's sleep here. We stayed here during rainy season and I think we were the only ones in the whole hotel, so it felt quite strange and deserted. The hotel felt a little old, and it wasn't quite what we were expecting. The gym and other facilities are basic compared to other hotels in the area. The location also isn't great as you have to cross the road to get to the nearby beach, which wasn't the nicest we've visited in the area. Otherwise, it's a pleasant hotel surrounded by trees, with a nice big pool. Probably better when it's busy!

I stayed at Elements 6-9 August and the staff really went out of their way to make it an amazing stay. I was upgraded for free on arrival (without me asking) and any requests I had were dealt with quickly and with a smile. The breakfast buffet, the pool and my room were all amazing. Highly recommend Elements for a relaxing stay!

Excellent service, great facilities (unlike many other more expensive hotels) with a full games room -pool table, table football, badminton, boche, a library, sauna, steam room along with a very ample pool. Far away from the hordes, boat service to all islands 100m away on beach. Bicycles to use. Massage on site. Good breakfast. A well run, older but classy hotel.

Surprisingly, very hard to find fault.

The villa was large and comfortable, and the facilities were also good. The staff were very friendly and helpful, and the buffet breakfast had a good variety of options available.

Not enough parking - one shouldn't be made to park on the street or in the vacant lot outside because of inadequate parking spaces. Nearby beach not the best swimming beach around.

Boutique style hotel. not busy. staff helpful and polite. proper coffee machine at breakfast.

looking very tired and in need of some attention as I’m sure most hotels are after an awful few years. breakfast was for us very disappointing….eggs were already cooked and left out on display uncovered….food poisoning waiting to happen! scrambled eggs though were cooked to order when asked. our first room did not have a smart tv, and as a result we could not receive any English language programs….the channels were there, but looked disconnected. we requested a room change because we had a large family next to us (came to Krabi for a few days peace and quiet) our new room did have a smart tv, so we were able to watch Netflix. Beach as others have said is not good. but also further along the road there is a huge building site/quarry….not noted anywhere. looks as if they may be building a new road. didn’t real bother us except when we decided to go for an explore along the road!

The staff, the ambience, the restaurant and the room.

The steam room was out of commission and no AC working in the gym.

The staff in this resort is amazing! They are friendly and helpful and they truly "walk the extra mile" for you. This resort is nothing like those huge tourist factories, it is smaller, better service, more intimate and yet, they have everything you need.

Beach in front of the resort is not good, if you want to swim in the ocean, you need to walk or ride to Tubkaek or Klong Muang beach.

Perfect stay. Quiet/ romantic atmosphere, great staff, very good food, lovely pool...thanks a for a magnificent stay :)

Very affectionate staff. Good facilities. Great view from the room. The Deluxe Double room is just awesome. Well spacious and beautifully designed.

Internet was bad.