Very olde worlde, lots of character. Room was lovely and clean. The sloping floor was a talking point. Included free parking was a major bonus.

Although breakfast was lovely, the service was a little lacking. I requested fried bread instead of fried egg, our servers response: 'we don't do that' then an awkward silence, the glass of water we requested never arrived, we received the second helping of toast we requested, but no butter or spreads was brought with it or offered and we did not see her or anyone else for the remainder of our time in the dining room.

Historic inn with guest rooms easy walk from St Albans centre. Stayed 1 night as a stop on a journey and I thought it was great value for money. Oodles of character with wonky floors and four poster bed, and perfectly comfortable. Staff were friendly and helpful, breakfast was nice and freshly made, location was good with a couple of nice restaurants just across the road and the pub at the hotel was nice and comfortable. Didn't check out town centre but it would only be 5 mins walk away. Only thing is some window covering in the bathroom would have been good so as not to be accidentally flashing the car park when having a shower :)

Very good well cooked and plenty to eat. Staff good and receptive to needs

Had to wait a little too long, no other real issues with breakfast. We requested a room with the least steps, but initiallly we were given a small room at the top of the building. The hotel staff were responsive and offered us a much better room afterwards so the issue was resolved. Suggest staff check the requests made by clients on the booking form.

A lovely 15th century coaching inn near the cathedral. The bar serves cask ale and within a short stroll there are plenty of good other pubs and restaurants.

The bathroom needs better ventilation as the damp had damaged the floor and was causing some mould to appear in the shower cubicle.

The staff was friendly and helpful. The room was clean and quiet, the parking was easily accessible. Overall it was great for what i needed.

Large comfy quiet room. Excellent breakfast.

Great location, very quaint and characteristic and right opposite the cathedral where I enjoyed beautiful walks. Lovely having the light coming into the room and the historical beams and decor throughout the hotel.

Not a lot of parking space so couldn't really park anywhere sensible. The spaces should be prioritised for hotel guests not rented out to anyone. There were moths in the room, you could put cedar balls or take anti moth measures. Behind the headboard hasn't been cleaned in a very long time, its very dusty! Not great for asthma! Would be great to have alternative milk options for tea etc in the room.

The room was comfortable, the staff friendly and welcoming.

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