Perfect room with kids. Wonderful terrace and view. Refreshing pool. Good breakfast. Great restaurant. Very welcoming service!

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Staff are super kind and professional Extraordinary view Breakfast was delicious Very clean hotel

The hotel was clean, had plenty of space and had an amazing view. The breakfast was amazing. We ate dinner and had some of the best pizza I've ever had. Would love to stay here again. The staff, from the friendly front desk attendant to the servers were all excellent as well.

Excelent breakfast with a gorgeous view

Beautiful hotel with real beautiful view of the Lugano lake. We booked the room with a lake view and were not dissappointed, The room was big and comfortable and the balcony was bigger than expected. But the real treat were the employees - seems like they realy enjoy what they are doing. The lady at the reception, I think her name was Rossalva, was kind and helpful with recomendations. The restaurant's stuff - Roberta, Abdel Jaber and Chef Moustafa (sorry if I mispelled) went out of their way for my sister and I to be happy.

We needed to go to our car after 11pm and couldn't find the way out since the reception was already closed. We were also surprised to find out there was a construction site just in front of our room - it didn't disturb the view of the lake but still, they started working at about 9 am, making noise. I would have liked to know about this before making the booking. Breakfast could have been better (not much choice of vegetables and fruit and no toaster to toast the bread).

Overall great. Very friendly and helpful staff. Great restaurant (probably the best in the area). Comfortable room. Great views.

The only complain - water pressure in the bathroom could be better.

Fabulous view. Spacious shower. Good breakfast.

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The view, the staff...

Great views and restaurant. Lovely rooftop pool

Views

the view is magnificent, breakfast was simple but so delicious, staff were friendly

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very comfortable hotel and helpful stuff , amazing view . there is very delicious restaurant with good view on the lake . i recommend this hotel and i hope to come again

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Great location with a beautifull view. Very nice and helpfull hosts. Surprice for us was the availebillity of a swimmingpool.

Perhaps breakfastbuffet could be little bit more.

Amazing view from room, helpful staff, free breakfast, great pizza

Fantastic outlook over the lake Several enhancements since we last stayed in 2016 Swimming pool area and rooftop seating area Use of renewable energy

The Pizze had grown bigger but the toppings were rather too spread out. Some details of the new rooms were lacking - no toilet roll holder, no hook for hanging anything up, no tea bags or coffee in the room. The breakfast buffet needs to be better re-stocked and more physically spread out for the number of people trying to access it.

Very good breakfast and the view from the hotel was awesome. The owners and personell where very friendly and flexible, for example when we needed breakfast very early in the morning. Nice pool- and lounge area. Food was good.

No more restaurants close to the hotel so if you don't want to take the car for dinner it's only the hotel restaurant available.

Beautiful view, modern and spaceous rooms

The matrass felt like it was made out of stone, both me and my gf's back did really hurt after our night of staying.

The room was clean and the staff was very nice and friendly. We booked a room with a balcony and lake view and it was perfect! Breakfast was good.

Spectacular view from room, restaurant and rooftop patio. Great breakfast and accommodating staff.

Stayed in this hotel for just 1 night with my wife and 2 kids, I took the family room with 4 beds. I arrived in the evening hours so I could not really see the environment. I was surprised that the restaurant was still open. We took the opportunity and ordered some pizza's. The pizza were delicious. In the morning hours I entered the balcony to take a look outside, The view was amazing!! You could see the lake without any problems. The breakfast works this way, you need to select a day before what you want for dinner, there are different things to select like cake, croissants, eggs and spread. This will all be offered in the morning. Taste was excellent. Unfortunately the stay was just for 1 night. I will come back here definitely.

Actually nothing, I've enjoyed my stay her

Breakfast was varied. Fresh. Loved it. View from the room was magnificent

Air-condition only on warm mode

The Staff is kind and gentle, the restaurant is top class and the food is exceptional. The menu is full of options and the breakfast is also generous served. Once again, the Staff is unbelievably nice. The room is super clean! Well done!!!

All good. I would have taken my own pillow though because I found it too low. Other than that, I have nothing to complain about. I had indeed a very pleasant stay.

Excellent views from the restaurant and from the pool.

Rooms are very basic and look less than 3 stars.