The hotel is perfectly located, very close to all major attractions in the area. The interior of the hotel is nice, and the breakfast is good.

There was noise in the room coming, probably, from the central conditioning system. One of the lampshades was torn and covered with dust, and there were only bath towels in the room (no hand ones). Also, there was a constant and surprising lack of tea spoons in the restaurant during the breakfast. The stuff does not seem to be always competent enough. Overall, the hotel does not correspond to a four-star level and is obviously overpriced.

Big rooms, nice breakfast, AC, location

Room service did not come to clean our room during our 5 day stay. Only changed the towels.

The friendliness of the staff and cleanliness of the hotel.

More wellness facilities at the hotel :)

Perfect positioning within regards the most important point of interest - the ZOO and the aqua spa.

N.A.

Large room!

The restaurant was dirty. Food remains on the floor was visible from the night before. Baby chair was not cleaned for a long time. Tablecloth was cleanly not changed frequently enough. Water leakage on the floor multiple days. Breakfast buffet had decorative vegetable elements that had huge mold spots on them. The rooms bathroom had no shower gel in the shower fel dispenser. Wifi was very weak in the most expensive suite of the hotel. Staff was not overly attentive to the guests, except the housekeeping maids

- comfortable beds - great location - big and guiet room with air condition - nice personel - free car park

- very small fridge - no mini bar - no soap in bathroom - cleaning service could be better

We loved how kind everyone was, breakfast and our room were great. Everything tidy, clean, great selection for breakfast, however I did expect more fruit. Location is amazing, especially with kids. Zoo is a 5 min walk, spa is 10 in the other direction. Cross the road there is a great little restaurant and a huge playground, a nice park, fountains and the lake itself. There is even a small store next to the hotel. Cards accepted everywhere and staff is super kind. Hotel is not the latest and greatest smart building, but has an elegant style and no obvious marks of age, very nice.

Honestly, I cant think of anything. It was tough dealing with the extremely hot weather outside the hotel, our daughter could have fallen asleep at the spa so we could stay more, but we had to get back to our room with AC for everybodys comfort :D

Everything is fine! Reception administrators are super professional! The location is excellent.

Breakfast menu was a bit unpredictable. For example sometimes we missed milk. :) Assuming everything else was perfect this was not a big deal.

Great location near the zoo and aquapark

We stayed 4 nights and during this time they never cleaned the room Very poor breakfast old and rusty sanitary units the fridge in the room was not working and the answer from the reception was that they have nothing to do, they have to order another one ...

Rooms are large, hotel is close to the zoo and Aquapark, free parking, clean.

Missing hand soap from the bath room, had to use shower gel to wash hands, AC did not cool, had to keep windows open over night, restaurant was missing lots of items on the menu, including beer. Since we were a family I was expecting to get two rooms next to each other, and although there were rooms with private doors we got rooms on same floor but faraway from each other.

the view was nice

It was clean, comfortable and in a very good location.

The breakfast was quite poor quality

We spent two days in Nyíregyháza (partially for business reasons) with my wife. The hotel is located in the Sóstó area (right next to the Sóstó lake and close to the spa, although we spent most of the day in the city which is approx. 15 min drive). The hotel is well equipped and the bathroom and room was clean. There were a lot of parking spots available in front of the hotel. The hotel has a small restaurant where we had the breakfast in the morning (which was okay) and we had a dinner on the first day (the food was also okay altough for somebody it may be too greasy).

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There was central air-condition but it didn't work properly

The air condition was not working good

only the bed

1. the fridge was not working 2. the air conditioning was not working 3.the lights was not working 4. i could not open the windows- there were a lot of bugs between the glass and protection bug-net 5.no SOAP in the bath. 6. i paid for breakfast for my 1year old baby. 7.the menu from restaurant was so poor, that even the waitress told us that is betterto eat in other place.