Zentrale Lage, ca. 20 Minuten Fußweg zu Seebrücke in Binz, außergewöhnlich gutes Frühstück

Tolles Frühstück, tolles Ambiente der gesamten Anlage

Gutes Frühstück, schöner Eingangsbereich

Extrem komplizierter Check In Prozess mit Aufpreis wenn man später als 18 Uhr kommt und selbst eincheckt (habe sowas noch nie erlebt) Auch das Frühstück ist sehr kompliziert- man kann nicht einfach hingehen wann man möchte sondern muss sich mit einer Kugel eine feste Zeit reservieren Zimmer schon etwas älter und im Erdgeschoss ist alles kalt und feucht Insgesamt wird man überall und bei allem belehrt und alles wird geregelt was einem nickt das Gefühl gibt willkommen zu sein

Das Frühstück ist phantastisch! Das Personal ist super freundlich und hilfsbereit.

Keine Kritik.

Closeness the RBB station, and country parks.

Lack of staffed bar in the evening.

place to store the bike, delicious breakfast

Room was very spacious and very confortable but no lifts available.

Staff were not professional or well informed about COVID 19. We had proof of double vaccination, been in Europe and Germany safe zones for over a month and could prove it but because my address was a UK one had to go through a 45 mn interrogation after a 4h trip on the train before I could get into my room. Was threatened to have to quarantine!?!? . Staff WILL NOT book or help you to get a taxi back to the station 1.7km away. Breakfast slot system is a shamble. Basically, if you're allocated a 6:00 or 10:40 slot on the first day you will stay there for the entire stay. Would not go back there ever just because customer service and facilities really do not match the price you pay. Shame because the hotel, building and rooms are actually really nice...

The room smelt of sweat. We asked for a change of room but were refused. We received no apology for this, and the smell remained until the end of our stay. The fridge was dirty. The coffee was lukewarm and thin, and the breakfast did not seem fresh. The only available kettle disappeared for long periods of time, and we had to buy our own teabags.