Lovely clean hotel friendly helpful staff in a great location

There was nothing to dislike

After several hours of driving, I did a search and found this hotel. One of my filters was that it had to have parking, and, at my own fault, I did not look further into this. As such, the 'hotel parking' was a public multi story car park under a large shopping centre. So, I was tired and pretty pissed off at this - however, I should have read the full information. BUT, it wasn't that far away and when we got to the hotel, my mood improved immediately. The staff were amazing, so calm, full of smiles, helpful - it really made a difference to my mood (which was my own fault). Then there was the room - amazing! The best bath I have had in years. I am a bit of a chunk and so finding baths that fit my wide bum are few and far between. I usually make a 'bum dam' where the water behind me doesn't leave the bath. But, this bath was awesome, wide, deep & perfect AND, not only that, but full sized bath towels! Not the small hotel ones that only cover one boob and show off the full cellulite goings on, but a big, soft, full body covering towel. The bed was comfy and the little extras were great and very much appreciated. I thought the room was fantastic and definitely worth the little extra for a privilege room. Then we get to the buffet breakfast. This was outstanding. I have recently lost 30kgs and so try and have small meals - this was close to impossible! There were 8 counters of every breakfast food you could want, not just a traditional continental, but a "full English" with perfect scrambled eggs and hash browns, yoghurts with topping options you didn't know you needed, cold meats, fresh pastries, banana bread, carrot cake, fresh fruits, different breads, fresh juices, every cereal Kellogg's offer (well, nearly all of them), all possible hot drinks, table service for you morning tea - really outstanding breakfast. If you stay here and don't have the breakfast, you are a crazy fool.

I mean, apart from the parking (which wasn't a massive deal breaker) there was nothing I didn't like. The parking is the only reason I didn't give this place a 10. That said, I didn't like that I am now so spoiled with the exceptional breakfast buffet standards, all future hotel buffet breakfasts will now all be a bit shit compared to this glorious morning feast experience.

The staff that checked in as vey friendly as well as helpful.

Everything was good. Location central. Staff was friendly and helpful. Breakfast amazing.

The entrance to the hotel in the night can be problematic because the card reader don’t read the cards.

Location in the middle of the city center is best there is. Good breakfast!

Shower in bath is not 2023…

The staff were very friendly and thoughtful. instead of assuming I wanted to speak in English we tried in French then Muriel kindly asked if I wanted to continue in English which allowed us both to practice each other’s languages. The rooms were very comfortable and clean and in a great location.

The only thing I would say is that the bed was a bit too firm so I tossed and turned most of the night. perhaps a mattress topper would soften it a little whilst keeping the integrity of the mattress.

The team in this hotel is very nice, polite and is always willing to help

N/a

Great location, comfortable bed, very pleasant and knowledgeable staff.

Now normally Netflix or similar streaming with English language option is standard for hotels of this class.

lovely rooms and amazing location

nothing

Best Hotel in Clermont Ferrand Prime position Breakfast excellent ( gluten free and healthy choice as well as good cheese etc ) Comfortable bed Good WiFi Parking in the ceife center - very good option

For us was no problem at all but just for information- parking is in shopping mall and has no direct access for Hotel , but just few meters from Hotel entrance

The hotel is in city center, clean and friendly staff

Very comfort!