spacious apartment, great location and friendly staff

Leaving

Although we had been in contact with the property on numerous occasions prior to our arrival nobody mentioned that the pool was closed for two weeks before we arrived and the rep could not tell us when or if it would be repaired. Pool area cordened off so you couldn’t use the loungers. Property described as Beachfront, it most definitely is not. Sea view maybe with binoculars. Aircon not working, tripping the breaker. Shower not working when we arrived but fixed by rep the next morning. Stupid code system to enter through the gates and the main doors to the property, different codes for each gate so you had to write them down or you would be locked out as no manned reception, even the pool bar had a code on the door to get out. Complained to rep but to no avail. We left after one night with no refund

Nice Apartement, but the rest was very disappointing.

As there are many Appartements available in the area, we decided to choose this one because of the nice pool and possibility to play squash and tennis. During our stay of one week, the pool was closed, we only got the information when we arrived at the Appartement. Squash Equipment was not even available and also the squash court was not possible to be entered. The Tennis equipment we got was damaged and also the lounge chair and drying rack we had in the Appartement was damaged. Also it was very frustrating to try to get in touch with the Management of the Appartement as there was no one at the front desk during the stay, and the phone contact was also not reachable. Also Booking did not help us, even with their "special genious level 3 customer service". The only help they provided was to write into the review that the pool was closed...

The presence of many facilities such as swimming, football field and tennis court

There is no air conditioning and this is very annoying, only a fan is in the living room and not in the room..a little far from the sea and the bed is annoying

I Like the location of the building, walking distance to the beach and a supermarket nearby. The apartment had enough for my family and me without getting crowded.

The apartment lacked simple things, in the kitchen, there was no place to place dishes after they were washed, and there was not a lot of storage room in the apartment to put stuff, especially in the bathroom. There were 2 bathrooms but neither of them had a decent shower. The building need signage and a wayfinding system, hard to understand where to go. the garage was a mess, can tell where to park, numbers are not easy to find.

Everything. Customer Service 💯 %

Floors and bath was dirty. Floors and bath had a lot of hair on them

everything about the place

everyone very welcome and nice people