Location

Excellent location.

comfy, well equipped suite. Friendly, helpful staff.

a bit noise due to proximity to busy road

Walking distance to the entrance of Pompeii. Parking is available for small cars. I believe the train station is close by.

People who have trouble climbing stairs should arrange for a first floor room. Noisy streets. Nit a pretty location but very convenient to visit Pompeii.

This property was advertised as close to the Pompeii ruins. It was literary out the door & around the corner. A 5 minute walk. An exceptional location and excellent service. We highly recommend Villa Flora.

location

small showers, bed was very hard

near Pompeii ruins

noisy

Excellent customer service. Very welcome by the staff and very helpful.

The personnel was top. They were all very nice,kind, helpful and explained everything we needed.. they gave us navigations, suggestions where to eat and more. It was a service i havent experienced in 5star hotels… thank you :) the room was spacious, good pillow and decent mattrac. Rather tiny shower.

Small shower with bad water pressure.

Location was great for access to Pompei ruins. Parking on site and they let us park a longer after checkout Staff was very friendly and accommodating nice reception area

Rooms were a bit outdated, but considering location was great value

Great location close for the purpose of our trip, helpful staff!

Close to main entrance of Pompeii. Room is spacious with big bedroom and kitchen. The front desk is very welcome, introduce all the necessary information and even walk us to the room.

n/a

good ac, nice staff, good internet connection

very helpful staff. great position for Pompeii ruins

minor point but used to have kettle in room but there was a coffee machine downstairs but that didn’t spoil things at all

Terrifying location. Staff tried to steal my phone.

The hotel was in a convenient location, very close to the old town of Pompeii. Also the city center was close by, only 10 minutes walk. The room was large and clean. The hotel had parking, and we had no problem securing parking.

Perfect location if you want to visit the Pompeii site. The staff are amazing, so many recommendations and so friendly. Our room had a nice big terrace which had a view of Mount Vesuvius. Definitely would stay again!

it is close to the station and the Pompeii Archeological site

it was pretty disgusting, black mould in the bathroom. The bed frame was completely broken . The room stank of cigarettes. Bedside lamp socket was very loosely attached. Shower head riser gaffer-taped and loose. Shower grid blocked so dirty water accumulated. I gave them a letter of complaint on the morning of 13th and they promised to move us. on arriving back later they said they had let the clean room to another late booking through your agency so we were forever to stay in room 4. Room 10 was slightly better but bed still very poor and it was a small room with a kitchenette and Tony bathroom so not a superior room which we paid for. I strongly recommend you take this hotel off your site. I would like a substantial refund for the horrible experience we had there.

Rosa and Alexandra at the front office were most helpful with our excursions. We did some research before arriving but with all the options online didn’t know what would work best for us. We decided to go to Pompeii and hope for the best. The best is what we got! Thanks girls. They got us a tour of the ruins (that was cheaper than what is offered by the tourist stands near the front gate) and we got a personal guide too – not part of a larger group. And they connected us with a service that drove us to Mount Vesuvius on the same day we arrived. They also offered a 10% discount at Coupon at a Roman themed restaurant across the street: We thoroughly enjoyed our experience there.

Has nothing to do with Villa Flora: Stay away from the coffee shop at the hotel next door. THIS PLACE WILL RIP YOU OFF!!! 9€ for a cup of coffee!!! (Come si dice “tourist trap?”) We order two cups of coffee and sat outside to plan our day out. When we went in to pay, we were charged 9€ for each cup. We were told if we stood at the bar it would have been cheaper. Yes, we know this. We actually live in Italy, but up north. In a normal (honest establishment) it might cost an extra Euro to sit at a table. You’re better off making coffee from the mocha pot and coffee grounds Villa Flora offers inside of your room.

The staff was amazing! Rosa and Allesandra learned our names and greeted us with friendly smiles each day. That was a personal touch that made the staff stand above the rest.

It is a noisy hotel. The space inside is open, vertically. So sound carries throughout the rooms and in the stairwells. The hotel is also close to the train tracks, which adds to the noise level