Very friendly and helpful owner. Owner drove us to the Inn Palo Alto were we could use the gym and pool with jacuzzi (heated) for free. Beautiful garden with avocado tree and hummingbirds. Central location.

Kitchen cleaning equipment could be better (no drying towel, cleaning soap or sponge were available).

Everything

No toilet paper

the size of the room for a family of 5 a perfect accommodation. it was really clean and the manager of the hotel was helpful, gave us a lot of information about the area and the tracks to walk. he made us feel very welcome.

nothing actually

Bed bug bites

Ideal location. Very spacious.

Was nothing not to like

Excellent location, close to shops, restaurants and public transport, yet very quiet. The suite was spacious, the bed comfortable, the shower hot and the WiFi fast and reliable. I loved the terrace with view of and access to the garden (that no longer has the hot tub/jacuzzi mentioned in older reviews). The manager, Mr Josue, was very friendly and helpful. Check-in and check-out we're flexible and he even gave me a ride to my next destination.

Kitchen equipment is a bit sparse. The TV has mainly Spanish language channels (no more Netflix). No place in the bathroom to put your things.

The room was very big, equipped with everything you need for a pleasant stay. The place is quiet and perfect for relaxing. The bed was comfortable and the room had a nice terrace with a garden. I would definitely stay again.

Nothing, it met my expectations.

Nice shower.

Nice and quiet, close to all amenities.

Overpriced! Dated. it looks like a newer building from the outside but needs some upgrading.

The staff was very friendly and helpful. Made our stay easy and pleasent

Great spot and location. Basic but efficient.

Incredible price, location and rooms. Staff was fantastic and extremely helpful. Amazing showers huge rooms and a very nice backyard area. Full kitchens. Highly recommended!

Great location, awesome backyard and very safe if you’re traveling with dogs. Josue was very kind and helpful. It is a equipped kitchen so you can prepare some easy meals

Very clean and comfortable room. Well equiped kitchenette. Very attentive staff, always ready to answer to our questions or to help if needed. Beautiful garden with colorful flowers and fruit trees. Very cozy to sit down and letting person rest & forget of being in a heart of busy village. Hotel is very close to the Flower Park, market and many restaurants.

Nothing.

Very big clean room,in the center, nice garden

Clean and very big room. Comfortable bed. And very good located. We would stay again.

The staff, especially Josue, the receptionist. Unreal service and friendly.

Not a show stopper, but No hot water line to bathroom hand basin and kitchen sink.

There is no restaurant at the hotel but it's in easy walking distance of a variety of wonderful little places with good food and prices. Jose was the receptionist and helped me with a variety of things I needed. Be sure you have enough packets of coffee for the morning, if you are a coffee drinker. One packet wasn't enough for me! The rooms are large, with your own balcony overlooking the garden. Downtown Suites is a simple, clean, very nicely run place to stay in a charming little town at a good price. And I will stay there again without hesitation. It was Christmas time when I visited and the town plaza was blazing with lighted decorations and families strolling arm and arm together. Street food vendor food was amazing! Don't miss the TOURS! Flower gardens, coffee and hiking.

There should have been more coffee (and creamer, that wasn't provided) my only very minor negative comment! The view from my patio could have been improved upon...a rather cluttered garden shed and some debris. The gardens and gazebo are nice enough already but there is such potential for it to be VERY nice. It would have made the view more pleasant.